How To Order
You can order from Bear Tooth Woods by using the online
ordering system or by placing an order over the phone. The website is by far the
best method to place an order. I can be difficult to reach on the phone, and I
do not know the inventory status of many items on the site. See below for more
information on print catalog, backorders and the benefits of creating an
Ordering by using the online ordering system is the best
way to place your order. Bear Tooth Woods was designed around the online
ordering and this method has many benefits.
The online catalog has a dynamic inventory that is
constantly updated. This dynamic inventory will inform you if an item is not in
stock, or does not have enough stock to meet your order. This ensures that 99%
of the orders we receive are completely in stock and ready to be shipped.
Ordering online is also the quickest way to place an order.
The online shopping system is streamlined for your use and mine. Sometimes
orders placed late in the morning by this method will still be mailed the same
You can also place your order by phone. My phone number is
719 532 1756, but please see "Contact Us" for times and more information.
Bear Tooth Woods is a single man operation (Robin my wife
does help, but she has a full time job) so it can be difficult to get in touch
with me. When I am available, I will do my best to assist you with your order.
Bear Tooth Woods does not have a printed catalog. The
savings from not having a printed catalog are passed on to you by our lower
prices. The best way to get a printed catalog is to go to www.beartoothwoods.com/quickorder
and print that page.
My online ordering system does not allow for backorders. A
personal frustration is placing an order and not receiving all that I ordered.
Therefore the online ordering system has a dynamic inventory that comes close to
ensuring that everything is in stock. On rare occasions something will actually
be out of stock, or of insufficient quantity to fulfill your order even when the
online system says differently. I generally refund that portion of your payment
instead of putting it on backorder.
Returns are accepted at anytime, but you must use the contact us form
to get the return address and instructions. Returns from purchases older than 1 month will
be in the form of a store credit.
Benefits of Creating an Account
While you can order without creating an account, there are
substantial benefits to creating an account. These include:
- Speed up ordering - You do not have to re-enter all of
your personal information when you place future orders.
- Notifications of sales and new items - new items are
constantly added and certain items are placed on sale. I generally send an
email every week or less.
- Permanent Cart - Any products added to your online
cart remain there until you remove them, or check them out.
- Address Book - Add different addresses to ship your
items. Great for sending gifts, or adding a work/winter address.
- Order History - View your history of purchases that
you have made with us and see the status of your recently placed orders.