Testimonial by: Chris in AR. of Arkansas
Date added: 09/30/2011
Title: The BEST Customer Service I've Experienced.
I'm new to this wonderful hobby of pen turning and very unfamiliar with all the tools needed and the lingo used. Ernie and the others at Bear Tooth Woods have gone to great lengths to help me understand and are THE BEST I've ever seen in ANY business at customer service as well as order fulfillment. You can just tell they enjoy what they do and genuinely like the customers who purchase from them.
There was a problem with one of my orders and Ernie called me and sent an email asking me how I wanted to handle it. This happened the same day I placed the order and NOT a week later when I was wondering where my order was! PLUS, he's kept me updated on the orders progress.
If you want GREAT service from QUALITY PEOPLE, give them a try!
I can promise that you WON'T be disappointed!!!!!
GREAT JOB BEAR TOOTH WOODS!
Please keep up the fantastic service!
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