Testimonial by: Patricia Featherstone of Massachusetts
Date added: 11/28/2024
Title: Great quality blanks
We have ordered a variety of blanks for pens and Christmas ornaments. Always excellent quality, variety and service. Thank you!
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Testimonial by: Tom Stone of Central Florida
Date added: 11/19/2024
Title: Mr.
A very fast turnover!! I think Ernie already had them ready to ship. He included a nice bonus in the order. The glow blanks do glow especially if you can get some sunshine on them. Bear Tooth Woods has future orders coming from me.
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Testimonial by: Matt M
Date added: 07/24/2024
Title: Thank you!
I needed a set of bushings form a particular pen kit I was asked to make for an anniversary gift. The regular supplier of them was out of stock and ETA was after the date needed. A quick Google search brought me to Bear Tooth Woods and there were two left in stock. I figured I’d add a few blanks to the order to make shipping worth it and I was quickly amazed at the selection! I thought prices were good and the product looked good.
I placed my order and was blown away by the incredibly fast service. Shipping was so fast, I couldn’t believe it. The blanks are excellent quality, and the personally written Thank you was a nice touch.
I used the bushings immediately, but I just started turning an acrylic blank tonight. So far so good.
I will absolutely be returning as a customer and Bear Tooth will likely be my go-to supplier going forward.
Thank you, Ernie and team!
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Testimonial by: Joni of Florida
Date added: 11/20/2023
Title: Super fast
I ordered blanks on Friday 11/17/23 in the late afternoon. I was sent an email almost immediately to let me know that my order was shipping already. I received my order today(11/20/23) to south Florida. I have not tried to turn any of them yet but the colors are fantastic. I’m looking forward to how these turn out. Just based on the customer service alone I will definitely be ordering more.
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Testimonial by: Mike Molloy of Oklahoma
Date added: 10/18/2023
Title: Order received
Hey Ernie,
Got trustone pen blanks today. Thanks for very quick shipping. Product very nice, just what i had hoped for. Glad I found you guys. Looking forward to placing more orders!
Mike
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Testimonial by: Wil of TX
Date added: 06/14/2023
Title: Between Center Bushing Adapter Set
I purchased the "Between Center Bushing Adapter Set". This things are life changing for pen turning, Just wait till you try it. I couldn't be more satisfied with the product and this company. The bushings are perfect, the experience was great and the transaction was flawless. FYI, shipping was $8.95 and the bushings were the bushings $4.99.
Thank you Ernie.
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Testimonial by: Wayne of Pennsylvania
Date added: 03/17/2023
Title: Comfort zone
Love the samples as they push me to try new materials. This Ghost Trails cigar pen turned out great and I've received lots of compliments on it
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Testimonial by: Patrick of USA
Date added: 02/06/2023
Title: Outstanding Products and Service
Bear Tooth Woods is the best in the business. Superior service with fast turnaround times as well as a top notch product line. A pleasure to work with!
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Testimonial by: Philip Varga of Oregon
Date added: 01/31/2023
Title: Love it!
Love it bout a 30-06 bullet pen kit and some other things and am really satisfied with the shipping speed I 100% recommend you buy from here!
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Testimonial by: Tim Ferguson of Las Vegas
Date added: 04/18/2022
Title: Husker Pen Blank
Love these Husker Pen Blanks on a Football kit, great gifts for football fans!
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Testimonial by: Russ Amato of Pocatello,ID
Date added: 04/17/2022
Title: Most Reliable source of Acrylic !
I have been purchasing Acrylic from Ernie at Beartooth for 5+ years and have always found him to be the best source of fantastic quality acrylic. I use acrylic in my Custom Fly Rod building business. I receive my order quickly and and rare occasion of defective materials , Beartooth has refunded my money or provided replacements, again this is rare, but it's nice to know your dealing with a very knowledgeable respectable man.
Thank you Ernie!
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Testimonial by: Tim F of Las Vegas
Date added: 03/24/2022
Title: The Best
Ernie is the Best!!! He has a Great Selection of products, and also the Fastest Shipping. He always includes a personal note to say Thank you. Ernie must also have a little "Huskers" in him, as I love the "Huskers" Pen Blanks!!! Thanks Ernie, You're the BEST!!!
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Testimonial by: William Reno of TX
Date added: 12/21/2021
Title: Awesome Service!
Ernie is the best! The fastest shipping I have experienced!
Will continue to order from Ernie!
Also love the various pen kits that other sites don't have.
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Testimonial by: Vincent Robbins
Date added: 12/06/2021
Title: Fast Shipping and Good Prices
Thank you for all that you do Bear Tooth Woods!!! I ordered all my pen supplies on a Tuesday, and it came in 4 days later. I love a fast delivery so I'm not waiting anxiously for my pen supplies. Also, these prices beat Penn State Industries big time. Awesome Job.
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Testimonial by: Mike of Spring TX
Date added: 11/15/2021
Title: great service
1st time I've used these guys and I'm impressed..I submitted an order Friday and it arrived today...what a refreshing difference from the other big suppliers...wont mention a name but if you've been turning for very long I think you know who I mean...
I ordered some blanks in the colors I was looking for and they look beautiful...and I got an extra blank !!!!!
the pricing is very competitive as well...I'll be using these guys in the months to come...
Thanks
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Testimonial by: Charles Hutchings of Indianapolis In.
Date added: 04/22/2021
Title: Great website
While I was here shopping, I thought I would memorialize my testimony about the service of this site. 13 years ago I first discovered Beartoothwoods, and placed my first order. I found the merchandise top quality, and the delivery, and communication from Ernie cannot be outdone. Amazingly, it still remains the same today. I mentioned communication. I like the notices we receive throughout our purchase process. I have ordered from other vendors, and actually been lied to. Never happens here. I also enjoy the news letters Ernie sends out.
Keep up the good work Ernie! I'll be back.
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Testimonial by: Jon Murphy of UK
Date added: 03/10/2021
Title: Awesome Service
Just had my second order from Ernie shipped to the UK and using UPS it took only 4 working days to get here. The products are top notch and the service provided is absolutely second to none. I unreservedly recommend Ernie and his team and the products they supply to any and all prospective customers.
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Testimonial by: Nichole Smith of Tobyhanna, PA
Date added: 02/23/2021
Title: Best Blanks hands down
I get 98% of my blanks from BTW. They are always coming out with new blanks that I always HAVE to get! The quality of the blanks are great and they prices are good too. I highly recommend BTW!
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Testimonial by: WillsMetalandWoodworks of Florida
Date added: 12/19/2020
Title: They’re literally the only place that had the kits I needed!
I’m a pen turner who typically makes custom crochet hooks, due to covid there haven’t been ANY places selling them, I mean it literally no where, I found them here at Bear tooth and not only that they were cheaper then at other places! It came well packaged and overall didn’t have any issues! Plus it was shipped the same day! I will certainly be back :)
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Testimonial by: Jon Murphy of United Kingdom
Date added: 12/04/2020
Title: Mr
I have just had delivery of my first order with Beartoothwoods and I have to say from my first point of contact with Ernie to my delivery today the experience has been awesome. On this order I just purchased 100+ blanks so as to qualify for the fantastic discount offered on larger purchases which makes them great value for money. The product itself is excellent, the blanks are beautifully cut and the depth of colour in them is wonderful.
This may be my first visit to this store but it certainly won't be my last !!!
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Testimonial by: Kathy Eakle of Fairmont WV
Date added: 09/29/2020
Title: Best Service and Value Around
I have always been completely satisfied with my purchases from Bear Tooth Woods - Ernie is quick to get the ordered shipped out and the products have been just has advertised or BETTER - I shopped around trying to find a good supplier for my Pen Making needs - but have settled in nicely with BEAR TOOTH WOODS - Thanks for the GREAT Service and Quality Products!
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Testimonial by: George McCombs of Saginaw, TX
Date added: 07/17/2020
Title: Easiest to turn
I just got through turning 2 of your masonic pen blanks for the Sierra pen. The turned out absolutely gorgeous. I'll be buying more of these for my Lodge Brothers.
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Testimonial by: Amy of Minnesota
Date added: 03/18/2020
Title: Short Blanks
I appreciate that you cut down the blanks to 2”. I build smaller projects and often have to waste material by cutting them down but 2.25 and 2” lengths are perfect with no unused material.
Thank you!!
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Testimonial by: Gordon M of Kansas
Date added: 11/13/2019
Title: Love all your products
I have bought several of your blanks and am 100% happy. I like and have had great luck with your rhino plastics.
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Testimonial by: Nicholas of Ocoee
Date added: 11/13/2019
Title: Awesome company!
I ordered a thin blue line bottle stopper and it arrived a few days later along with a welcome gift! Superb company and I will definitely be doing business in the near and far future! Keep it up guys!
Nicholas
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Testimonial by: Ron of Tennessee
Date added: 09/26/2019
Title: 5 star rating
I just received my order from you today and I'd like to take this opportunity to thank you for the very fast service and excellent products I received over the years !
If anybody asks , I give you a "5 star rating " for products and service.
Thank you very much Ernie !
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Testimonial by: Mal of Canada
Date added: 09/16/2019
Title: SUPER-Personal Service !!
Amazing Personal Service and Quality Products; the best for sure !! . I have been shopping here at BearToothWoods for over 9 years for my pen-turning needs and wants. . The experience is consistently satisfying and exceeds my expectations !! . Ernie goes out of his way to "make it happen" !! . I HIGHLY recommend BTW for pen kits, pen blanks, and other things you need. . Totally excellent !!!
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Testimonial by: Cynthia of Greensboro
Date added: 07/08/2019
Title: ships fast
I have been ordering from beartoothwoods for a few years now and I keep coming back because Ernie has great products at a reasonable price. I live in Greensboro, N.C. and I still get my shipment is 3 days, faster then the closer company's I order from. The image I am sharing is a acrylic topaz water mesh, which is see through and I put it on a wall street twist pen. Thank you Ernie for doing a great job and keeping your customers happy.
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Testimonial by: Ruthie Espenschied of Fayette, Mo
Date added: 02/20/2019
Title: Excellent folks
Ernie and staff are the best quick to answer questions and helpful in finding finding certain colors. And shipping is above and beyond outstanding.
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Testimonial by: Roger Waskow of Redbank Plains Qld Australia
Date added: 01/15/2019
Title: Mr
Hi all
Well, he's done it again. Not only sent stuff I'd ordered from another company but broke the speed record getting it here to Queensland Australia. I bet he threatens the postal guys to keep us Aussies happy. Many thanks Ernie. As per usual all there safe and sound. My thanks to the crew as well. To many to mention like wife, puppies etc etc.
Kind regards
Roger Waskow
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Testimonial by: Cynthia A Peterson of Greensboro, N.C.
Date added: 12/13/2018
Title: Great company
I have been buying from Bear Tooth Woods because the prices of the pens and acrylics are better then most places to go to. This is a one person operation and I must say Ernie pays attention to detail and prompt delivery. Thank you so much as I am a very satisfied customer and will continue coming back.
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Testimonial by: Paul W of Barrie ON Canada
Date added: 12/11/2018
Title: Always Great Service
Recently received another order from Ernie and his team. As always, Ernie provides the greatest service possible. Orders are shipped quickly and without any problems shipping outside the US. Ernie goes above and beyond in customer service and always has some of the nicest hardware and blanks around, bar none. I will always be purchasing my needs from BTW.
Thanks again Ernie.
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Testimonial by: Larry Lukens of PA
Date added: 11/26/2018
Title: Best Selection; Best Service
I have ordered a lot from Ernie. I love the acrylic blanks. They are a joy to turn and finish. His Selection is fantastic, and his service is second-to-none. I placed 2 orders in the past 2 weeks; they both arrived within 48 hours. I'm still waiting for inlay pen blanks that I ordered somewhere else over 2 weeks ago.
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Testimonial by: Bary McClain of Azle, Texas
Date added: 10/07/2018
Title: 30 Caliber nickle/gun metal kit
Awesome, shipping, kit, assembly and finished product.
I have wanted one of these for awhile!
Finally have one at a fraction of the cost. I would recommend these to everybody!! Thank you.
Bary
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Testimonial by: Rob Mills - Lone Star Wood Pens of Dallas Texas
Date added: 09/04/2018
Title: Excellent Customer Service
I discovererd Bear Tooth Woods through Instagram a few years back and have placed numerous orders with them. Nothing but the best service and products each time. Very friendly and always quick shipping. Bear Tooth Woods will always be my go to for my pen making supplies. Here’s to many more years of business with you guys. 👍🏼
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Testimonial by: Kevin C. Cary of Dow City
Date added: 06/05/2018
Title: No two Alike Pens
Always GREAT service. Very fast shipment-the fastest of all my pen suppliers. The prices are the best on most items. The small order I placed today was $15 cheaper through Bear Tooth! Thanks for your wonderful service! KCC
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Testimonial by: Woodstuff-0 of North Carolina
Date added: 06/04/2018
Title: Ernie & team are tops
I have tried several sites for pen kits and supplies. Beartoothwoods has been impressive with product selection, price and customer service. Shipments have been arriving before expected delivery date which is always appreciated. Keep up the good work.
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Testimonial by: Bradley Brazelton of Rantoul, IL
Date added: 05/14/2018
Title: Man Cave Creations by Brazelton
Awesome looking blanks, and very good quality blanks. Your selection blows my other suppliers out of the water! Bear Tooth is the only place I order blanks from now!
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Testimonial by: Scotty Fontenot of Pineville, LA
Date added: 05/10/2018
Title: Great Products and Service
The Purple Haze blank was great. Very easy to cut and made a great bottle stopper. Shipping was very fast and will be ordering many more items from Ernie and Bear Tooth Woods.
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Testimonial by: Paul of Alabama
Date added: 03/26/2018
Title: Lucky Find
I was looking for a particular resin blank and found it at Bear Tooth Woods. I was impressed with the speed of service and personal attention to my order.
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Testimonial by: Julie of TX
Date added: 03/16/2018
Title: Can not say enough good things
Have been dealing with Bear Tooth Woods for several years now, I've tried others here and there but these guys are my go to blank folks. They are real, do great business, ship fast, and have the personal touch. Love you guys, thank you!
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Testimonial by: Walt Washburn of Mebane, North Carolina
Date added: 01/22/2018
Title: Impeccable
Every time I get a shipment, I am impressed with the attention to detail each order recieves. Not only are they always correct, but they are nicely packaged, more expensive blanks are individually bubble wrapped, etc. I have never had a problem with an order but if I did I have no doubt it would be handled swiftly and professionally.
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Testimonial by: Bradley Brazelton of Rantoul
Date added: 01/20/2018
Title: Man Cave Creations by Brazelton
Turned my first blank (LA Pride) from Bear Tooth Woods! I'm very impressed with the quality. The variety of blanks is phenomenal!
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Testimonial by: Jeb Besson of Rusk, Texas
Date added: 12/16/2017
Title: Great Customer Service!
I'm in high school and have a small duck call company and get custom orders that I have no problem filling because Mr. Ernie's turn-around time on shipping my supplies is so fast! He has quality blanks that turn into beautiful calls. Thank you very much, I hope to get to meet you one day!
Jeb's Calls
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Testimonial by: Dan Eclov of Brookings
Date added: 12/12/2017
Title: Dans Pensations
I have been making pens for three years now and have made over 400 and Bear Tooth has given me the best service over any other company! Great service keep up the good work!
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Testimonial by: John davenport of Youngsville, LA
Date added: 12/04/2017
Title: Great Product
Bear Tooth blanks turn very smoothly with much less chipping and tear out than other products I've used. They also finish and polish beautifully! Great product and even better service! I've turned three calls with these blanks and will not get them anywhere else! Thanks for a great experience. You make my calls look good!!
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Testimonial by: Joseph B Scata Jr of Atlanta Ga
Date added: 11/18/2017
Title: The Matrix
Couple things 1st.. Ernie gives you his personal attention and cares about his customers. I happen to place an order about 2 hrs after I placed another. He caught it and combined the order to save me on shipping. Absolutely no other store has done that.
Now I purchased the Ocean Matrix Acrylic pen blank... wow... turned like butter and finished with a crystal clear shine... loved this pen blank. I will definitely be doing more business. I highly recommend Beartooth.
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Testimonial by: Alan M. Feeney of Concord, NC
Date added: 11/09/2017
Title: Great advice
I just wanted to share the outcome of one of my pens following Ernie's words of wisdom regarding a hybrid blank. Great product, and I could not be more happy with how it turned out (pun intended). The fly fishing pen kit turned out great with the blue resembling water with the wood resembling the ground.
Thanks again Ernie!
Alan
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Testimonial by: Anthony of California
Date added: 11/01/2017
Title: Creme de la CREME!
I have placed several orders with Ernie, Robin, and Tori. Every order has arrived faster than promised, with all items ordered, and always a little surprise thrown in. The selection is fantastic (better than anywhere else I have found), the prices are as good or better than elsewhere, the mix-and-match feature is much appreciated, shipping is $6.99 no matter how much you order, AND... as always the service is second to none. I am a customer for life. This place is truly the crčme de la crčme. Thank you all for your products and service! Not only do I appreciate it, so do my customers that have a habit of last-minute ordering!
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Testimonial by: Lisa of Sutton WV
Date added: 10/27/2017
Title: Owner
Bear Tooth Woods has the best customer service. The response time for orders, reply’s from emails - just exceptional! And the nicest people in the business! Others could take
note and learn from your company.
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Testimonial by: HunterPerkins of Fort Worth, TX
Date added: 10/10/2017
Title: Best of the Best
Ernie is the best of the best. Best in customer service, selection, and everything else. I have been ordering form Ernie the past 4 years and nothing but exception service has been provided. For example, I just had a customer bring his pen back because it broke unexpectedly. With Ernie’s help I was able to fix the pen and have it back to the customer by the end of the week. I will be ordering from Ernie until I stop making pens (which hopefully never happens).
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Testimonial by: jake pratt of Mustang Oklahoma
Date added: 09/01/2017
Title: Great Service and Products
Third time buyer and id have to say they have absolutely great products and they get to your order really fast!!! And any questions ive had I emailed Ernie and he got back and answered all questions in a timely manner will most def. keep ordering from this awesome company!!!!
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Testimonial by: GC of Howe
Date added: 06/25/2017
Title: Unbelievable delivery
The UNBELIEVABLE time of delivery from the time of my order was fantastic!!! Haven't had a chance to turn anything yet for a quality on products statement, but will soon! My order arrived fast, beautifully packed, complete, I received a free item, and a HAND WRITTEN thank you for my order ALL of which makes for a start to a long time customer! Your more than welcome Mr. McFarlane, and thank you for the all but gone personal touches on customer service and appreciation!!! Sincerely, GC
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Testimonial by: Shaggy of Mobile Al
Date added: 06/19/2017
Title: Exactly what I need
I started a small business and was looking for a certain blank of a material I had never turned before. I was using a competitor as i didn't know about bear tooth woods. the competitor didn't have the particular blank I was looking for. I did a google search and found it here. When I looked I saw the prices were cheaper and he had a nice selection of the particular material. Thanks to Ernie My business is thriving and I'm only in my six month of operation. Im picky about what I turn but thanks to Bear Tooth Woods I'm killing my competition because I only spin the dopest blanks. Im so glad I found Bear Tooth Woods because without them I wouldn't be as successful due to the quality of their choices and great selection.
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Testimonial by: Kelly of Sacramento CA
Date added: 04/21/2017
Title: Great customer service
Ernie, you have great customer service and go beyond to make your customer happy. Your speed at which you process orders and get them out is fabulous. None of the big pen companies can hold a candle to you. Thank you.
Kelly
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Testimonial by: Wally Trew of Willaura Victoria Australia
Date added: 04/04/2017
Title: My Order.
Hi Ernie and Robin . parcel arrived safe and sound
Once more a completely hasslefree transaction
As per past the QUALITY of product and device
is impeccable. I have no qualms about putting
12 month warranty on my expensive pens with
quality kits supplied.
The service given by Ernie ,Robin and their staff
Is great. And I get their parcel in 6 days .that's
2 days faster than from Darwin Australians.
You Americans have got it good having
JBeartooth Woods as suppliers so get your
orders in. Cheers to all reading this
testimonial and all good wishes to Ernie and
Robin and "Woof" from.Shirley to "the kids"
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Testimonial by: Joseph Stivala of Concrete, Wa.
Date added: 03/27/2017
Title: Great site
Bear tooth woods is quick with my orders, has great prices and is all around great to do business with. The competition (back in Pennsylvania), took forever and very high priced. I will continue to order from you. Thanks Ernie!
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Testimonial by: Lila of Idaho
Date added: 03/24/2017
Title: Thanks Ernie!
I really appreciate the huge selection of pen blanks at Bear Tooth Woods AND how quick my package always arrives. You're awesome Ernie!
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Testimonial by: Anthony of California
Date added: 03/13/2017
Title: Best. Service. Ever.
I have placed several orders with Ernie and Robin, and their customer service is BY FAR the best customer service I have ever experienced from any merchant. Ernie always keeps you informed as to shipping, the order always arrives in a timely fashion, and always has a nice little surprise "thank you" blank for your order. Ernie also answers questions about the products in record time and has gone above and beyond for orders I have added to after sending the payment. I am, simply, a customer for life!
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Testimonial by: Daniel of CA
Date added: 03/02/2017
Title: Great Service
This place has great service and super fast shipping. Very nice selection to choose from.
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Testimonial by: Mal of Canada
Date added: 02/03/2017
Title: THE BEST !!!
Yippee ! ... Got a MFRB box from Ernie & Robin yest.! So excited !! I have been buying from Bear Tooth Woods for 7 years.
I am always impressed with their speed and efficiency in filling and shipping an order. I appreciate the variety and quality
of their products, and the unmatched excellence of their Customer Service. Another really strong point is their promptness
in answering emails. I find the BTW website extremely well-organized and pleasant to navigate. It is very user-friendly
so it is easy to find the products I want and all the needed information about the products, as well as to scan for
new products that I want to learn about and try. Many of their listings are illustrated with multiple photographs and
supplied with details which I find very helpful. A sincere 5-star-plus rating to Robin & Ernie !!!
Thank you for all you do to serve the turning community !!
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Testimonial by: EvanP of PDX
Date added: 12/30/2016
Title: Fast and Friendly!
Everything about my first order was a pleasant surprise:
1. I found exactly what I was looking for, and then realized that because I was ordering in bulk (as I usually do) the price was actually less than I was used to paying.
2. I ordered pretty late at night on a holiday and Ernie e-mailed me very shortly after to thank me for my order and let me know exactly when it would ship - something that he definitely didn't need to do, but it was much appreciated!
3. Shipping was INSANELY fast copared to everyone else I order from, and the price for shipping was also really low!
4. The package arrived and it was full of thanks yous, VERY high quality products, and some of the best instructions I've ever found with woodturning kits!
I really wish I could order all of my woodworking supplies through you!! Thank you SO much!!
Evan
(I also made an awesome awl, just for fun, and because I never make things for myself :) )
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Testimonial by: Jay of Surprise, AZ
Date added: 12/17/2016
Title: Praise for the third time
This is the third time I've felt obligated to give praise to Ernie and BTW. I made the kneejerk reaction to make pens for 3 of my coworkers as gifts just 11 days before Christmas. Having experienced very slow shipping from other vendors in the past - as much as a week after placing my order until it was shipped - but knowing Ernie fills and ships his orders right away, I felt safe placing a late order. I order my kits on Wednesday night and they just arrived with Saturday morning's mail. This gives me the weekend to turn the pens without being pinched for time in the last days before Christmas. I had no doubt Ernie would pull through for me. Great prices, excellent selection, and customer service second to none. Thanks Ernie and BTW, you're the best!
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Testimonial by: Rhonda Sellers of Alabama
Date added: 11/22/2016
Title: Drip Tip Cores
Ernie is simply awesome, everything he carries is just amazing. I don't believe he would carry it unless it met his and Robin's strict standards. These Drip Tip Cores are perfect, I have bought over 500 and not one of them had any defects. The tolerances are very strict and they fit like a glove in each and every tip I have turned. The prices are amazing and they are always on hand. Ernie keeps his stock updated better than any supplier I've ever used. If he doesn't have it, he does his best to get it. Friendly and amazing service and ALWAYS my first choice for everything.
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Testimonial by: Wally Trew of Willaura Victoria Australia.
Date added: 11/15/2016
Title: Beartooth Woods
Thanks for great service and great products. I put my order thru on Monday here in Australia, forgetting U.S.A is the day before . I went to bed and woke up to what I had done. Lo and behold I
opened up my emails on Tuesday (Monday US.A.) and there is an email from Ernie to say my parcel is on the way. I got my goods faster than I can get a parcel from Darwin in Australia. Great. Quality excellent . Great people to deal with and I enjoy Robin's newsletters keeping us down under in touch with weather. We are slowly warming up so Robin the chill should be thete soon Cheers to all there in Colorado Springs Wally from "downunder"
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Testimonial by: Jim
Date added: 10/06/2016
Title: Great Blanks
Ernie;
I want to let you know that today I turned for the first time one of your 1.5 x 1.5 x 6" blanks for an ice cream scoop. I'm not usually one to comment on a product, but I was so impressed with the way that your material turned. I have been using one of your competitor’s blanks and it is much harder to eliminate chipping and chatter with them. Your blanks turned with less required pressure, did not chip or chatter and the color went completely through evenly. You blank was easier to finish and I estimate time to complete was about 75% of what I have been using.
I'll be using your products in the future.
Jim
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Testimonial by: Tony
Date added: 09/26/2016
Title: Unbelievably fast
Ernie,
As usual for you (not so much for others) you guys communicate VERY well and really are THE BEST!!.
I totally appreciate your gift. The personal touch is what makes you the go to guys before I go to anyone else to get what I need.
Package recvd lst Saturday. What do you guys do? Fly to Hawaii and put it in my mail box yourselves? Unbelievably fast.
Tony
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Testimonial by: Jay of Surprise AZ
Date added: 09/01/2016
Title: Ernnie is a rock star!
Once again Ernie delivers! I contacted him via email about some individual parts I needed to replace ones that I cannabalized for some pens. After getting the order together on a Fri evening they arrived along with the rest of my goodies on Monday! He went above the call of duty to help me, saving me from wasting a few kits. He ships right away and is the friendliest guy you can deal with. Thanks again Ernie! Lifetime customer for sure!
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Testimonial by: Debbie Davenport of Mead, OK
Date added: 08/02/2016
Title: super fast shipping
I ordered on Saturday and got it on Monday! Wowza!! How does it get any better than that?? I love you guys - truly! Deb
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Testimonial by: Cole Dugan of Kansas City,Kansas
Date added: 07/13/2016
Title: Absolutely amazing!
The shipping was cheaper than others while also getting to me only 3 days after my order was placed. And i was blown away when I opened my package, these blanks are remarkable. I will be making another order very soon, the variety here cannot be beat!
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Testimonial by: Tony
Date added: 07/13/2016
Title: Can't be beat!
Do yourself a favor. If you are thinking about ordering, go ahead & place it & you won't be sorry! I can't say enough good things from quality to service. I have been ordering for a few years & am always amazed at selection & stock. I can order items & know they will be delivered in a few days. I use to always want to see & hold products I was buying but I don't worry about it when ordering from Ernie. He ensures quality products. Just ordered this lever action kit & it already sold so I'm ordering more! Thank you Ernie & Robin for your great customer service.
Tony
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Testimonial by: CigarSmoka of Surprise, AZ
Date added: 03/14/2016
Title: Fast, friendly,huge selection
Wow Ernie! I just placed my first order on Friday and Monday it was in my mailbox! I can't wait to start turning my pens between centers. Thanks for the quick email reply to my question and thanks even more for filling and shipping my order so fast. You've got a customer for life. This is how business should be done! Thanks again!
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Testimonial by: Richard of SW Virginia
Date added: 02/16/2016
Title: Hard to find customer service
I stumbled across Bear Tooth Woods from a search engine. I'm on my 3rd order now and every one has been filled promptly, usually less than 24 hrs. The order I placed today was shipped just a few hours after I placed it. Their prices are reasonable and when I've had a question they have answered in hours. I also like the personal touch of the handwritten notes on the invoices and the free blanks that have been included.
In this day of massive corporations it is great to find a "Mom and Pop" operation that is able to compete in prices and selection, but still retain the personal touch. If you're looking for pen making supplies, look no further, Bear Tooth Woods is the place to shop.
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Testimonial by: Marco of Staten Island, NY
Date added: 02/14/2016
Title: Acrylic swimmer
Wanted to make a display piece for a friend and good customer. It worked out great.
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Testimonial by: Dan's Pensations of Brookings SD
Date added: 02/07/2016
Title: great service
I have been ordering pen supplies from a competitor for a long time and a friend of mine told me about Bear Tooth Woods my first order was placed on a Wednesday night and was in my mailbox Saturday. It came with a free pen blank with a nice note of thanks and a little notebook and a hand written thank you on the invoice. Very hard to find customer service like this anymore. I will be doing a lot of business in the future. Very Pleased.
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Testimonial by: Stormy Weathers of Medical Lake, Wa
Date added: 01/20/2016
Title: Won me over
Beartoothwoods is now my go to source for pen kits and supplies. They won me over with things like mix and match pricing, great deals and prompt service. However, the number one thing that makes me love this company is the way they treat me as a customer. I feel like I'm dealing with friends. If you are a pen turner check out BEARTOOTHWOODS - They will be your friends too.
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Testimonial by: Blair Galbraith of Wellton, Az
Date added: 01/07/2016
Title: speedy delivery
I ordered from you and from another company on the same day, mainly to see which would come first. I received my order from you on Saturday and I got the other order on the next Wednesday. I commend you for your speedy service and I will be ordering more from you than the other guys. and thanks for the free blank that you sent, it was beautiful.
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Testimonial by: David of Anamosa, Iowa
Date added: 12/01/2015
Title: Excellent Service
I love doing business with Bear Tooth Woods. Excellent customer service. Ernie is awesome. I had submitted an order and didn't complete my address for shipping. Ernie emailed me immediately and when I didn't respond he actually called me! Ernie went above and beyond with service. I received my order two days later. I love the quality and pricing. Thanks E!
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Testimonial by: Stephanie Walsh, Walsh Wood Pens & Bowls of Dover, PA, USA
Date added: 10/31/2015
Title: Absolutely the BEST
I can not adequately describe how delighted I am each time I need to place an order with Ernie at Bear Tooth Woods! Every order is handled personally and you can tell (even from afar!) that it is handled with great care and an eye to detail. I primarily order pen kits and small tools/accessories and know I will continue to order from BTW over and over again. This is the first place I come to for old favorites and when I'm looking for something new. Thank you so much, Ernie, and please pass along my gratitude to anyone else who helps make the awesomeness happen!!
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Testimonial by: Jo-Jo an Old Tired Vietnam Vet of East Tennesse nex to the Smoky Mountains
Date added: 10/28/2015
Title: Best Of The West !!
I cant work like I used to. but when I can you all have everything that I need. Great prices, great merchandise, and almost as friendly as the Hill people here, just kidding,some of us are grumpy a lot, at least my wife says so. Anyway cant beat this place anywhere. Thanks for your time
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Testimonial by: Casey of Fresno, CA
Date added: 09/02/2015
Title: A Local Shop Online
Ernie & Robin,
Thanks for being such a wonderful business. Awesome products at great prices with quick shipping! I feel like I am dealing with a local mom-n-pop shop in my hometown rather than an online business. Keep doing what you're doing and I'll be purchasing from you for a LOOOOONG TIME!!!
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Testimonial by: Ronnie Metsgar of Denver CO
Date added: 05/20/2015
Title: Above & Beyond
Ernie & Robin
I would like to commend you for the great service that BTW gives. You are always prompt on getting my orders to me you have always gone above and beyond to get my orders out and have always responded to my emails with answers to any questions I have had. The newsletter is great and Robin lets us know whats new and great sale deals. I had my own business for over 26 years in Texas and you remind me of how I always tried to run my business. Thanks for the great working relationship we have had over the past couple of years.
If you are not doing business with these great folks do yourself a favor and give them a try it is something you wish you would have done earlier. Fast accurate service and trustworthy.
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Testimonial by: Scott Williams of Missouri
Date added: 05/15/2015
Title: Customer Service
Have ordered supplies from several companies, including Bear Tooth Woods. Ernie and his staff are superb in customer service, shipping, pricing and overall communication! We are going to use Bear Tooth Woods as our sole supplier in the future! Will happily recommend these folks to anyone that asks. Thanks Ernie!
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Testimonial by: Del King of Greer, SC
Date added: 04/15/2015
Title: Owner
If you are looking for the very best in pen components and personal service then Ernie at Bear Tooth Woods is your man. It makes no difference if your order is small or large, you receive the same excellent customer service that, in my humble opinion, is the best in the business. Ordering is quick and easy, discounts for quantity ordering are applied automatically and his website is designed so its easy to understand and navigate. Shipping is really, I mean really fast! It never takes more than a couple of days for my order to arrive in my woodshop, in perfect condition I might add. I know it's a business, but Ernie makes you feel that you've got a friend at Bear Tooth Woods. As long as I run a woodshop, Bear Tooth Woods is my sole supplier of quality pen components. You will not be disappointed!
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Testimonial by: Dave of 42 miles west of Chicago
Date added: 04/14/2015
Title: Mr
Great blank. Turned like butter.
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Testimonial by: David Wolfe of Granite City, IL USA
Date added: 03/25/2015
Title: Third order!!
What can I say? The other testimonials speak very highly of Ernie and Bear Tooth Woods and I can only echo their sentiments! Prompt shipping, beautiful materials and even sales on the already excellent pricing! Thank you Ernie! You can expect me to be a customer for a long time!!!
-Dave
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Testimonial by: Steve of Louisiana
Date added: 01/07/2015
Title: Great service!
Great service and fast shipping! Ordered on Friday and received the first of the next week. Great selection, quality and extras!
I will be using BTW for future purchases!
Thanks!
Steve
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Testimonial by: Debra of CA
Date added: 12/24/2014
Title: Never late always Great!
I love ordering from you Ernie as I always get everything in 2 or 3 days and your products are awesome! I love, love, love the Lava Pen blanks and they sell like crazy. Thank you so much for your quick shipping and wonderful products. Happy Holidays.
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Testimonial by: dan guthrie of anaheim
Date added: 12/17/2014
Title: Great Material
Very happy with the material I ordered from you.
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Testimonial by: Happy Buffer! of NE Florida, USA
Date added: 11/23/2014
Title: Your new buffing compounds
Ernie I just tried the 2 new buffing compounds that you have. I have been using the small buffing system that one of the larger vendor sells for about 4 years now. It is small with 2 buffing pads on the motor. I have been using 3 different compounds, swapping one of the pads for the last step. I use the tripoli, the white diamond (these came with the system) and a blue compound that is finer than the white diamond. Once I figured out the technique of buffing I have been real pleased with the results. My finishes were excellent on any material that I turned, acrylic, stabilized wood or CA finish. I didn't think I could improve on them but I thought I would try out your new stuff. Man O Man did the 2 compounds make a difference. The shine is so much deeper than what I had been getting before. I have a pad for each one of the compounds and doesn't take but a few seconds to swap them out.I'm glad I followed your recommendation. Thanks Ernie
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Testimonial by: Bill C. of Texas
Date added: 10/15/2014
Title: Kudos
Robin,
I just wanted to take a moment and offer my thanks and appreciation for what you and Ernie do in the operation of your store. I may not be the most frequent customer you have, but I am consistent. The one thing I can always depend on is your fair prices and quality of your products. I also enjoy reading your store email updates. Please keep up the great work; never change in that. Thank you both for your top-drawer service.
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Testimonial by: CH
Date added: 09/25/2014
Title: Great vendor
I stay busy and seldom reply to vendors. I wanted to take a minute and thank you guys for the personal touch you add to your business and for the speedy service.
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Testimonial by: wally of victoria australia
Date added: 08/26/2014
Title: belated
This a belated testimony You see I bought a batch of blanks from B/T/W. and service was great Goods actually arrived in 10 days USPS and aus post followed Ernies good work and I was stoked . I have just put in my second order and am starting to look at the mailbox . Nah just joking Ernie . But if there is a delay it'll be in the postal services . I was very pleased with the truston and will send some pics. soon cheers Wally
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Testimonial by: Glenn Johnson of Wilmington, NC
Date added: 08/25/2014
Title: Fantastic Company/People
I normally don't write reviews,but I had to make a exception for these guys. What a pleasure to deal with. Not only did they accurately fill and ship my order within one hour of me placing it, they included a awesome acrylic pen blank for FREE. Prices were great and actually gave price breaks for ordering quantities. Shipping was very reasonable, no price gouging on shipping like a lot of other companies. Contacted me immediately after placing my order to thank me and then again when shipped with tracking number. Thank you Ernie and Robin. You have picked up a customer for life.
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Testimonial by: George Cashman of las vegas, nevada
Date added: 08/16/2014
Title: Great Company
Rarely write reviews but am compelled to in this case.
It is rare in this day and age to come across a company that truly impresses me. My first order I placed I received within 3 or 4 days. Granted I am fairly close to
Colorado Springs and figured I just happened to catch the right time of week for there shipping Department.
I have placed 10 or 12 orders since then and every one has been shipped immediately, (not to mention cheaply, also). Every order is confirmed personally by Ernie,
a personal note on every invoice (which is a very nice touch), and just generally a very nice Individual to work with. That is the ticket. Do not know how big the Company
really is, but get the feeling that every order I place is meaningful to them. Had 1 minor problem with a defective part, e-mailed Ernie, and he replaced it immediately!
Love this Company!
Am forced to occasionally order from another Company, that will remain nameless, and am always disappointed with the service. Pay extra for priority shipping and it still
take 3 - 4 days before it ever leaves their warehouse!
I truly hope Ernie becomes a big success, he has already proved his dedication to customer service, and hope he is always able to maintain the level of service that he has shown me so far. Good luck to you Ernie, you deserve it.
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Testimonial by: Wayne Jordy of Marietta, GA
Date added: 08/14/2014
Title: Great service
Just received my order. Ordered 8/11/14 received 8/14/14. Great service as usual. I had received a kit from an earlier order that had a defective part, not Ernie's fault. Spoke to Ernie explained the problem and he put the replacement part in with my order. No hassle, quick response, great selection. Thanks again for the great service. I will continue to shop here. Also, got a freebe blank, what else could you ask for.
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Testimonial by: Bill Ogle of Aurora
Date added: 08/13/2014
Title: Coffee Bean, Ivory Amalgam-Mutt Pen Blank
Another great experience with Bear Tooth Woods! Shipping was fast, got a freebie blank, and this coffee blank is awesome! Turned like butter, 10 coats CA... Thanks Ernie! My new place to buy blanks!
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Testimonial by: Bill Ogle
Date added: 08/01/2014
Title: Bronco Sunset Lava Blank
These blanks are awesome. Very easy to turn compared to other acrylics. Polish up very nice.
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Testimonial by: Neil Wood-Goods of Portland of Portland Oregon
Date added: 07/31/2014
Title: Outstanding supplier and great service!
Ernie with Bear Tooth Woods is not only a great supplier but a great company to deal with. I look back on my purchase history and I have placed an order consistently every month. Every single time I have received the order in less than 4-5 days tops. This is so important when running a business. Every order I have placed, I received a personal email saying the order has been shipped from Ernie himself. Every package has a little something extra as well. Ernie has not only a great company but seems to be a great man as well. Sign up for his newsletter and he tells you a bit about himself and his family in each and every one. Thank you Ernie.
Neil of Wood-Goods
Portland Oregon
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Testimonial by: Scott
Date added: 06/17/2014
Title: Very happy
I'm very happy with all of the pen blanks that I have purchased from you. Great selection, the descriptions are accurate and shipping is better than expected. I am looking forward to ordering more. Thank you.
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Testimonial by: Paul W of Ontario
Date added: 06/14/2014
Title: Never Disappointed
Ernie, I cannot believe the great service you constantly provide. That's the way to run a business. I've been a customer for years now and you always go above and beyond with super fast delivery and excellent products at great prices. I love the shopping cart that always remembers what I want. Thanks again!
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Testimonial by: Lila B of Idaho
Date added: 05/31/2014
Title: Great Customer Service!
As a hobbyist pen turner, I'm always excited to see how a new style of blank looks when a pen is finished. Bear Tooth Woods has a good assortment of colors and materials and the service is fast and personal. The items I've ordered have arrived in my mailbox within 2 days. Thanks, Ernie, for making my experience with Bear Tooth Woods a good one. I'll being ordering more soon.
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Testimonial by: RG
Date added: 05/30/2014
Title: first order
Just got my first order in. Can't say enough good things about you guys. Really appreciate the little extras that you included.
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Testimonial by: Greg
Date added: 05/30/2014
Title: Speedy and great blanks
The pen blanks that we have received look so very nice. The Amalgam-Mutts in particular make a great looking pen. I also can not believe how fast I receive the merchandise from you.
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Testimonial by: TC
Date added: 05/30/2014
Title: great products
We received our first order from Bear Tooth and are extremely pleased. The blanks are beautiful and we can hardly wait to see how our items turn out. We want to turn them all...right now! We also like that each one has the name on it. Very helpful. We'll be ordering again.
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Testimonial by: David
Date added: 05/30/2014
Title: Rolls Royce service
I just wanted to confirm receipt of my order and say a BIG thank you for your Rolls Royce service. You have a great selection of quality items and I will definitely be back for more. The free gift is also a very nice touch. Many thanks once again.
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Testimonial by: Royce Morgan of United States
Date added: 05/15/2014
Title: Mr.
Just received my first order of pen blanks. Couldn't believe how fast they arrived! Great Service!!! I needed gray blanks for a Civil War pen and you filled the need. The acrylic blanks turn with ease. I have already turned 2 of them and am looking on your website for more. Thank you again for the great service and the great blanks! Royce
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Testimonial by: Clyde Busse of Illinois
Date added: 04/21/2014
Title: Beautiful blanks
I just got my first order of 8 pen blanks. They all are beautiful and I can't wait to turn them. The service was great and I could track them all the way with my phone.
Thanks Ernie. I will be ordering more soon.
Clyde
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Testimonial by: Cyndi Shepherd of Delaware, OH
Date added: 04/19/2014
Title: Incredible Service
This is my first order with your company. I placed my order on a Sunday expecting it to take at least a week to get to Ohio, but it was delivered on Wednesday! It takes longer than that to get a delivery from PA. I've been disappointed with products from other companies not looking at all like the photos, but everything was dead on. Couldn't be happier with the products or the service. Thank you!
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Testimonial by: Dean of Virginia
Date added: 04/18/2014
Title: DeansPens
Ernie's dedication to great customer service is unparallelled to his competitors. Placed 3 orders Sat morn with 3 different suppliers. The Bear Tooth order arrived on the following Monday & the other 2 arrived on Thursday. Always a pleasure dealing with Ernie.
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Testimonial by: Randy
Date added: 04/15/2014
Title: Fantastic Service
I must say that everything I have ordered has been top notch.
I placed an order last Friday evening and received a confirmation that it would ship on Saturday. Considering that the material is coming from CO to MI, I figured I would see it on Tuesday. Regardless of the weather, USPS delivered it around 9 am Monday morning.
Thank you so much for the fantastic service.
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Testimonial by: KH
Date added: 04/15/2014
Title: WOW
Ernie, all I can say is WOW. I placed my order late Thursday night and it arrived Monday. Thank you for your promptness. This is my second order with you and have been overly pleased both times.
You've earned my business.
Kevin Holland
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Testimonial by: robert sink of Southeast Iowa
Date added: 04/15/2014
Title: Duck and Goose Calls
Ernie
"Bear Tooth Woods" call blanks are the best looking blanks I have ever used. Great transaction with order placement and shipping. You can use any of my pictures to advertise "your" blanks.
Robert
Southeast Iowa
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Testimonial by: Trevor Watso of Whyalla, South Aust, Australia
Date added: 04/13/2014
Title: Mr
Ist time buyer was a little worryed about buying oversea but I ordered some tru-stone and a Polymar clay blank
arrived to only ten days time to my home in South Australia with a extra blank as a thank you Will be buying more
many thanks for the great service
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Testimonial by: Jeff B of Seattle, WA
Date added: 04/07/2014
Title: great selection and prices
I have really appreciated the selection and cost of the acrylic blanks that you carry. Your service and communication has been greatly appreciated.
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Testimonial by: CS
Date added: 04/04/2014
Title: Definitely ordering again
I will definitely be ordering from yall again. Product arrived when expect and undamaged. Better than a lot of other places I have ordered from.
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Testimonial by: Neil
Date added: 03/26/2014
Title: Thank you
Thank you Ernie. Just wanted to say thank you for the way you do business. You are great. Thank you.
Neil
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Testimonial by: Hunter Perkins of Keller TX
Date added: 03/19/2014
Title: !!!WOW!!!
Ernie, you are the best. Your sense for costumer service is amazing. You always give good prices for everything and all the products are perfect. Another thing is you always give gifts. Thanks to you Ernie I got 2 different orders of 50 and 150 pens done and delivered on time. I am so thankful that you get stuff set within 1 day. Props to you. ERNIE YOU ARE AWESOME!
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Testimonial by: Clinton Fowler of Pennsylvania
Date added: 03/14/2014
Title: Do it to me one more time
Ok yet again Ernie beat out a different supplier that shall remain nameless. If I combine the time it took for my last TWO orders to get here from Ernie it would still be less time than it took to to get 1 order from those other guys. Plus to take it up yet another notch I NEVER received notification that my order from those guys was ever shipped. So 8 days later a package arrived that I was getting ready to make an inquiry about. Then the final nail in the coffin. Ernie is way over there and those guys are in the same state as I am. If Ernie ever starts carrying more pen styles like them I would drop them in a New York Minute.
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Testimonial by: Roger Waskow of Queensland Australia
Date added: 02/27/2014
Title: Awsome
Ernie, you are awesome. Words don't describe your dedication to your customers. It's the best. I bought about AU$1000 last month from Beartooth. All extremely value for money. Thanks for the presents.
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Testimonial by: DM of Roseboro, NC
Date added: 02/26/2014
Title: Mr.
Ernie,
I enjoy doing business with you because of the quick and friendly service. Also, anytime I have emailed you, I have always received a quick response. I throughly enjoyed turning the campaign ribbon blanks.
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Testimonial by: Rhonda Sellers of Alabama
Date added: 02/22/2014
Title: Best Stuff Ever
I have been buying from Ernie for a couple of months now and NOBODY and I mean nobody keeps their stock up better or has better customer service that he does. Ernie is the best and I will always buy from Beartooth Woods for all of my acrylics!
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Testimonial by: Dave Udstuen of Illinois
Date added: 02/21/2014
Title: The very Best!
Robin and Ernie are the best people to deal with. Great products and truly appreciate their customers. Service is beyond expectations. Talk about supersonic shipping, I do not know how they do it. A+++++ Regards, Dave
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Testimonial by: Robert P of Arkansas
Date added: 02/07/2014
Title: Super fast service
Thank you guys for the super fast service - as always! Ordered my products on a Monday and received them on Wednesday. You guys are fantastic. Thank you.
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Testimonial by: Gary Reeter of San Bernardino
Date added: 02/06/2014
Title: 5 Stars!!!
I have ordered from Ernie at Bear Tooth Woods on several occasions and have been very happy with the quality of the products he sells. He has always provided fast shipment of the items I have ordered. His response to questions is quick and detailed. Bear Tooth Woods is the first place I shop for my pen and project turning needs. 5 Stars!!!
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Testimonial by: Rich (Out Numbered Novelties)
Date added: 01/21/2014
Title: Excellent Service
Erine at Bear Tooth Woods has jumped through hoops for me, which is very much appreciated. Has answered all my question faster than usually I can think of what I forgot to ask the 1st time, and very patient with me. I usually do not make pens, calls or other turning projects with the blanks I get. But use them in different ways (Hair Axes, Hair Swords and simple Hair Sticks). The blanks you can get here at Bear Tooth Woods are second to no one. The color just jumps right out at you. The depth and simmer are amazing. I have asked a lot of Ernie, and not once has he disappointed. He always comes through. I and my customers are greatful for your wonderful products and service. I am a loyal customer, and cannot wait to see what comes out next. One day I will have every blank you make.
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Testimonial by: Scott Lindgren, Red Sky Custom Calls of California
Date added: 12/22/2013
Title: Awesome Service
I just want to say how much I appreciate the service from Ernie and his staff. I have bought blanks from a variety of different suppliers and none provide the service and fast shipping that Bear Tooth Woods provides. I just placed a large order yesterday( the Saturday before Christmas) and he had it in the mail the same day. That's incredible, as this weekend has to be the craziest time of year to try and ship. All of the blanks have been top quality. He is definitely my go to supplier for blanks. Thank you!!!!
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Testimonial by: KJ of Texas
Date added: 12/20/2013
Title: delighted
My first order with you arrived on the Wednesday. I was delighted with the items.
Thank you for the complimentary pen blanks and the note pad which I will be putting to good use writing up my next order.
Every one enjoys the endless variations that can be produced meeting all the individual preferences and the designs are only limted by the turners imagination. With the large variety in your stock it will certainly keep my imagination going for some time yet.
Ken
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Testimonial by: Alan
Date added: 12/18/2013
Title: Looking out for the customer
I inquired about some wood blanks that Bear Tooth Woods was selling but they did not have enough for my needs. Ernie told me to go to a competitor of his so that all of the blanks would be from the same source and therefore would look similar. I was shocked that he was willing to lose this sale with me so that I could get what I need. That is almost unheard of today. Thank you Ernie and Bear Tooth Woods for your honesty and integrity. I will be back and I will be recommending you to my friends.
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Testimonial by: NN of Atlanta
Date added: 12/10/2013
Title: Speedy delivery
Hi Robin, I ordered for the first from your company and was blown away by speed in which my order arrived. I'm located in a suburb east of Atlanta, practically across the country from you. I placed an order on a Saturday morning and received it in the following Monday's mail, and the shipping cost was very fair compared to some of your competitors. I placed an order with another company at the same time that took 9 days to reach me. You wouldn't believe the attitude I got when I inquired about the order.
I was equally impressed with the packaging and the high quality of the blanks I ordered.
As a result your company is at the top of my go-to list when I need blanks and kits.
Thank you!
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Testimonial by: Jack Voshardt of Tampa Bay Area FL
Date added: 11/21/2013
Title: 50 Caliber Guy
I have ordered Three times in the last month, Total of over $1000.00 the Service is Great they are shipped the same day i ordered
I have been making pens for over 10 years But just found Bear Tooth Woods last month.
Happy with the Woods and Pens i will be ordering mostly from them in the future
I wished they shipped UPS over US Postal I live on and island off the coast of Florida and US Postal service is Slower then UPS by a day or two
But they get the Orders much faster then my other suppliers. . .
Thanks Again and keep up the GREAT WORK and products
50 Caliber Guy
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Testimonial by: Bud Crettol of Warsaw In.
Date added: 11/04/2013
Title: A Gift
This is the first time in ten years that I have been makeing pens that I received a gift with an order. Thanks Ernie Bud Crettol
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Testimonial by: Carmen Marx of Germany
Date added: 11/04/2013
Title: Thanks a lot
I forgot to say "thank you" for the gift you put into the parcel!!!!
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Testimonial by: PenMakerDeb of Central Texas
Date added: 11/04/2013
Title: Speedy delivery
After doing business for many years with other online pen part suppliers, it is utterly amazing the speed with which you deliver my orders in comparison to the other guys. I placed an order last Friday and it was in my mailbox on MONDAY! WOW - what's not to love about that?? Other suppliers take 10-12 days. The fact you seem to be genuinely nice people just makes it that much easier to make the switch. Really appreciate you both, Ernie & Robin! -Deb
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Testimonial by: Carmen Marx of Germany
Date added: 11/04/2013
Title: Thanks a lot
Thanks a lot!
The parcel arrived exactly 4 weeks after order.
All the things are great, acryl pen blanks perfect!!!
I will order again!!!!
Greets
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Testimonial by: Ryan F. of Lake Hughes, CA
Date added: 11/03/2013
Title: Yes! You SHOULD but from BearToothWoods
I have posted before, but felt the need to speak up again. You cannot do better than buying material and kits from BearTooth!! Excellent quality, excellent selection, unusual and unique blanks, lightning fast shipping. No where else has the gear, the selection and the customer service! Thank you yet AGAIN for all the love!
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Testimonial by: Rick Sprague of Palm Springs, CA
Date added: 10/22/2013
Title: AS ALWAYS GREAT NEW PRODUCTS!
Just wanted to say thank you for all the great products, Living here in Palm Springs it is a BIG martini following, and when I saw the martini blank I could not wait to order it. Thank you again for being ahead of the "other people"
Rick
President PS ENJOY LLC
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Testimonial by: Justin of MN
Date added: 10/16/2013
Title: Mr
I have only ordered once, but received the shipment quick and the products I ordered are great! Great customer service and great products.
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Testimonial by: Joe Short of Beulaville, NC
Date added: 10/07/2013
Title: Wonderful Experience
Recently purchased some things from Ernie, and I honestly couldn't be more pleased. The shipping was much faster than I would have guessed. The quality of the acrylic blank I ordered is off the charts and the price was just right. Also had an unexpected extra in the box, for which I would personally like to say, "Thank you, Ernie!" Beartoothwoods.com has certainly earned a repeat customer, and I will sing your praises every chance I get. If you haven't considered it already, Ernie, you should become an advertiser on THO Game Calls, I would imagine sales skyrocketing for you.
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Testimonial by: Danny Barton of Lakewood, Colorado
Date added: 08/27/2013
Title: New Customer
Came to BT because Woodcraft quit carrying the pre-drilled circuit board cigar blanks. Was just looking for those blanks and really hadn't planned to compleatly move all of my purchases from Woodcraft and Pennstate. But that's exactly what I've done. I live just North of Colorado Springs so when Ernie ships my order, I receive it in mail the next day and he has a great selection of product. What else can one ask for?
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Testimonial by: JAMES SMISER of SAN ANTONIO, TEXAS
Date added: 08/15/2013
Title: MR.
MY FIRST ORDER WAS AN EXCELLENT EXPERIENCE. THE ORDER WAS JUST LIKE MY REQUESTED LIST, QUICK AND PROMPT.
I WOULD RECOMMEND BEAR TOOTH WOODS TO ANY ONE LOOKING FOR A SUPPLIER OF PRODUCTS FOR TURNERS. THE WEB SITE IS CLEAR AND VERY INFORMATIVE. ERNIE HAS WON ANOTHER CUSTOMER FOR GOOD. THANKS FOR A JOB WELL DONE.
JIM
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Testimonial by: Terry Nicholson of Salem, Oregon
Date added: 07/10/2013
Title: Speedy & personalized!
I don't write testimonials but I don't consistently get the high level of service, courtesy and even appreciation that Ernie and Bear Tooth Woods' staff demonstrate.
I frequently search the internet for specific products but usually place my order with BTW. I haven't set up an account yet - ordering as "guest." I feel treated like I'm their only customer. Thanks, Ernie!
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Testimonial by: Art Stadlin of Bradenton, Florida
Date added: 06/01/2013
Title: Nice Web Site & Fast Service
I am a new customer, and just received my very first order for 19 pen kits. Not sure how I found Bear Tooth Woods. Probably from a search for pen parts, either on Amazon or Google. Very nice web site! Easy to find what I'm looking for. Your shopping cart and check-out functions worked perfectly for me. And thank you for keeping your shipping costs low. Also, I like the quantity discounts you give, which helps me save a little more. The quality of the Sierra pen kits I ordered is excellent. Have already assembled a few and there were no problems at all. I will be buying here again soon.
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Testimonial by: Shawn newton of hot springs, ar
Date added: 04/04/2013
Title: Great Service
Fast, friendly service, great communication. I love shopping with BTW.
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Testimonial by: Scott Mitchell of Tennessee
Date added: 03/13/2013
Title: The best in the business!
After ordering materials from every company out there, I can say with no reservations that Ernie and the Bear Tooth staff come out on top with regards to quality, speed of delivery, price, and friendly customer service with a personal touch. I sincerely hope Bear Tooth is around for as long as I can hold a chisel in my hands. Thank you Ernie, it's always a pleasure!
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Testimonial by: Wayne Jordy of Atlanta, GA
Date added: 02/25/2013
Title: Great Service
New Customer. Have place (2) orders within about a week. Great Service, Order was complete. Prices were Good. Selection Was excellent. I will be coming back Again and Again. Your service has won another convert. Keep up the great work. Thanks.
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Testimonial by: Grant Wilkinson of Ottawa ON Canada
Date added: 01/14/2013
Title: Great Service!
I've placed several orders with Ernie over the past few years. Ordering from Canada from a US-based company can be a crap shoot. Shipping can be an issue, and cross border problems can arise.
I've never had any issues with Ernie's shipping. He is fast!
He seems to have plating options that no one else has, and he is quick to let you know where the shipment stands.
I'll be back, Ernie.
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Testimonial by: Ardan of Wisconsin
Date added: 12/31/2012
Title: The Best of the Best
If you are looking for quality products at a good price with super-fast, reasonable shipping, then you are at the right place. Even better and more important, the honest, professional and “personal” service from Ernie is far superior to any other place I have ever shopped, and even that is an understatement! All questions and orders are responded to by email very promptly. I will also mention that his very important counterpart, Robin, is vital to the operation, does wonderful work on a periodic newsletter that also treats us with “the personal touch”. Another noteworthy experience is to follow things about them on Twitter. (Something new to myself) There are many more things that could be mentioned, but the best way to experience it is to try it. I am confident you will be pleased.
Ardan
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Testimonial by: Garrett Nanninga of Northern Virginia, USA
Date added: 12/20/2012
Title: The Industry Standard for Customer Service
I've been an enthusiastic customer of BTW for a number of years now and like fine wine, the quality of goods and service (unbelievably) gets even better with age. As others have noted, NOBODY ships orders faster, including the companies who charge extra for "express handling and shipping"! After what I suspect to be nearly a hundred orders, I have never had a single mistake nor have I ever received a defective product. I've referred dozens of fellow turners to BTW and none of them have ever been disappointed. Ernie and Robin (the silent force behind the scenes....) are constantly updating and improving their product line to meet our needs and they go out of their way to treat each customer as their most important one! I appreciate their work every time I deal with them.
Thanks, folks!
Garrett
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Testimonial by: Michael Hesser of Manhattan, Il
Date added: 12/01/2012
Title: Continued great service!
I have been thrilled with each and every purchase! As a new business owner it's a pleasure to have one stop shopping for my needs. I recently began making the "Cigar Stylus" kit and loved it. Thanks to that kit, I know have my first "group" order of a dozen of them! Thanks for all the great customer service and products!
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Testimonial by: Steve Kniffen of Clyde, TX
Date added: 11/10/2012
Title: Cigar Stylus
Ernie has outdone himself! I just turned the black chrome cigar stylus pen, using snakewood. It it gorgeous! This is a high end kit that will be a hit with all your family, friends, and (if you have any pens left) customers. I've been watching for these to arrive for a couple of months now. They exceeded my wildest imagination. Good job, Ernie, thanks. Steve
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Testimonial by: E. N.
Date added: 10/10/2012
Title: Prompt Hadnling
I'm a new customer and want to thank you for the prompt handling of my order. I ordered on Mon. and it arrived in good shape on Thursday.
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Testimonial by: Roger Waskow of Australia
Date added: 10/09/2012
Title: Excitement
Excitement in Roger's camp. I received a parcel. I opened. Wow, my order has arrived and just this morning I was thinking just one more week till I get my goodies. My day is made and off to my workshop I go. Even my wife is excited as there are a few newies in the box.
Many thanks Ernie. You already have my next order. Thanks for the gift. Can't find that colour in Down Under.
Kind regards
Roger
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Testimonial by: Roger Waskow of Qld, Australia
Date added: 10/01/2012
Title: Mr
Can't wait for my stuff. Ernie was great. My bank account got cleaned out by some low life. I was going to cancel some stuff but Ernie came to the resque. He sent the stuff as without it I would not be able to make the pens I ordered. I still owe him $22.50 and Ernie rest assured as soon as my pension is in on Thursday you will get it all plus another order.
Many thanks. A friend in need is a FRIEND indeed. We, Down Under value his trust and actiones.
Thanks Ernie
Roger Waskow, Russell Island Qld Australia
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Testimonial by: Woody of Colorado
Date added: 09/20/2012
Title: First Rate
I placed my order on Sunday and received it on Tuesday. Fantastic service, communication, prices and product. I found my new favorite supplier.
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Testimonial by: Andrew Doucette of Boston
Date added: 07/17/2012
Title: Fantastic
I just ordered a few pen blanks last Friday. The next day I received a personal email from Ernie thanking me for my order and he would ship it that day. That alone went a long way being in a retail environment on a daily basis myself. This was also a Sat and would never expect my shipment to come on Monday which it did. The shipping was extremely fast, and to top it all off one of the best customer service out there. Thanks Ernie and I look forward to placing more orders in the future. -Andy D.
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Testimonial by: Michael DeRegnaucourt of Springboro, OH
Date added: 07/15/2012
Title: Great Service and Products
Every order we have received from Bear Tooth Woods has been excellent. The attention to customer service goes to a level no others provide. Items are always perfect. Recently ordered some pen kits (one of many orders from Ernie) and I custom designed my own pen blank out of wood and resin. I have attached pictures of the finished product.
Thanks again Ernie for such great service and products.
Michael DeRegnaucourt
DCD Laser Engraving
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Testimonial by: gary rudden of Ireland
Date added: 07/09/2012
Title: Outstanding Service
My first order with Ernie has been the most enjoyable online shopping experience I've had to date.
The correspondence was very friendly and detailed.
The vast range of stock is mind blowing.
My order was picked and shipped within 12 hrs and arrived in 5 working days.
He even through in a little extra as a welcome gift.
Thank you Ernie, I look forward to many years of your excellent service.
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Testimonial by: Steve Cross of Eastrington - England
Date added: 07/06/2012
Title: Excellent Personal Service
I was looking for certain pens when Google brought this website up and what a find it has been, Ernie makes you feel special the service is like you were face to face, the prices are very competative even when you take the postage to the UK into account, your order is dispatched very quickly and arrives quite fast considering it has to pass through the USPS and the UKPS I will certainly be ordering more items in the future.
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Testimonial by: Rich Catena
Date added: 06/11/2012
Title: Truly Impressed
Hey, Bear Tooth!!!!!
I am an amateur wood turner and have been ordering from everyone under the sun...
Found you while looking for some Acrylics, placed an order and was truly impressed... Ordering was easy, prices were fair, the order came quickly, and it was accurate!!
Thanks for a great experience and looking forward to future orders with you. I just wish I had found you earlier..
Thanks again Rich Catena
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Testimonial by: Jeff
Date added: 06/08/2012
Title: Quality Run Business
Ernie,
Thank you for the great service. You quickly fill orders and it arrives within days. I also appreciate the note like the one below that you send. Lots of sites have pen turning materials, but your service as well as your offerings keep me coming back. It's really nice to deal with a quality run buisness. It's a breath of fresh air in this day of the quick sale.
Thanks again.
Jeff
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Testimonial by: GM
Date added: 05/21/2012
Title: Incredible service
Ernie, your service is incredible, shining, fast, efficient, speedy, prompt and many other things! Thanks!!
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Testimonial by: GG
Date added: 05/21/2012
Title: Appreciate the Service
ernie, i really appreciate the service you have given me. i ordered on monday and recieved it on wed. i have accounts in my own state that cant do that well. thanks so much for the little o ring, i need to be more carful about where i try to put those things on. i cant see any reason to order anywhere else.. thanks.
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Testimonial by: Doug Hogg of UK
Date added: 05/11/2012
Title: Update to my order
I placed 2 orders on the 28 April - 1 with Bear Tooth and one of a similar size with one of the other major supplier in the USA. The Bear Tooth package arrived today along with a couple of extras that Ernie had kindly thrown in and this was on a standard shipping. BRILLIANT SERVICE!!!
Sadly, the other company were not quite so brilliant. I got an email from them yesterday to say that my package had just shipped out yesterday - 12 days after I placed my order and to add insult to injury, they have sent it economy on a 4-6 week service when I wanted express and would have paid for it.
What makes it worse is that I was desperate for some of the items in the shipment and I will now have to buy more of them and pay another lot of shipping - express this time - to get what I wanted in the first place.
I know where my next order will be going if Bear Tooth stock it!!!
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Testimonial by: Doug Hogg of United Kingdom
Date added: 05/04/2012
Title: Brilliant speed
Hi Ernie
Thanks for the brilliant speed of your service and communications. I really appreciate it.
My biggest regret is that I was told that you did not ship International orders and instead of checking for my self, I trusted the idiot who told me. I would have done more business with you if I had known. Anyway, now I know that you will sell to me here in the UK, I think we will do a lot more business in the future.
I am a professional pen turner and I make and sell high quality pens using only the best materials I can find.
I appreciate the fast service and look forward to getting the items and doing more business with you again.
Have a great weekend.
Kind regards
Doug Hogg
Crawford Pens Limited
www.thepenstudio.co.uk
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Testimonial by: mark s of pennsylvania
Date added: 05/01/2012
Title: speedy delivery
i had forgotten to ask that my order be shipped as soon as possible even before i could send a followup email i received a notice that the order was going to ship the very day i purchased it. great service and super fast shipping. they used usps and i got my order out in pennsylvania in just 3 days. thanks you guys. it sure helped me to get ready for my craft show the next weekend. i'll be back. oh yeah, and the kits and blanks were fantastic.
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Testimonial by: Millard C.
Date added: 04/24/2012
Title: Shipping @ speed of light!
I had been getting acrylic stopper blanks from a source that discontinued handling them. And they did me a huge favor! I did a little research and found Bear Tooth Woods. I placed an order on Friday night and it was here on Tuesday! I certainly appreciate your prompt, courteous, personal service! As Arnold said, "I'll be back!"
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Testimonial by: Mike Taylor of Tennessee
Date added: 04/20/2012
Title: Plush drawstring bags and 18 pen storage rolls.
I ordered 100 of the plush velvet bags and a couple of 18 pen velvet storage rolls and I have to say the bags are the best I have ever used or seen. The material is very soft both on the inside and outside of the bags and the storage rolls are the same way. Your pens will be surrounded by the soft as a babies butt material and is a great way to give the pen to the customer.
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Testimonial by: Chet M
Date added: 04/04/2012
Title: Second to none
Ernie,
Just finished turning the first pen and everything went well and the pen is perfect. Works just like it's supposed to. It has a lilac barrel with a small knot near the nib end. Thanks for your kindness, great products and your strong desire to please your customers. You are second to none. So glad that I found your company. You have a great week.
Chet
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Testimonial by: RODNEY FRANKLIN of Arlington Tx.
Date added: 03/21/2012
Title: Thank You
I ordered from 3 different companys (yours included) on the same day, I got yours in two days and one of the others in three days, and the third one in five days. I ordered from you again , befor the third company came in , and I got both orders from you befor the order from the third company came in. VERY PLEASED Thank You. P.S. here is a picture of what I made.
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Testimonial by: Eric
Date added: 03/21/2012
Title: THE BEST service
Ernie,
I wanted to thank you for outstanding service: I placed an order on a Sunday and was making pens on Wednesday. Definately THE BEST service I have have had from my many Internet purchases. Again, thank you.
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Testimonial by: Kim Hillard of Burdickville, Michigan
Date added: 03/20/2012
Title: Unexpected pleasure
Within minutes of placing my first order with Bear Tooth Woods, Ernie wrote because he noticed an odd selection of parts. I had ordered a "B" size mandrel with only "A" size bushings. His attention to detail put Bear Tooth Woods at the top of my list of places to order pen supplies from. My list is very very short, Bear Tooth is the only entry.
And what to my surprise.... Ernie included a very nice Acrylic pen blank. It was a great gift.. Thank you kindly Ernie.. I appreciate your level of customer focus and dedication.
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Testimonial by: Anthony Weiss of East Hampton NY
Date added: 02/20/2012
Title: THE best service available
Ernie and the staff at Bear Tooth Woods are without a doubt THE BEST in the business. I recently placed two orders from BTW, the first one on the same day as an order form Penn State. I have received both order from BTW and my psi order hasn't even shipped yet! Keep up the good work, you guys have earned a customer for life with me!
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Testimonial by: curtis jackson of AZ
Date added: 02/07/2012
Title: A+++ Customer Sevice
Bear Tooths Customer Service has always been A+. I wish every company would take a few lessons from the people at Bear Tooth!
Excellent Pricing!!
Great Product!!
Superfast Delivery!!
Lightining fast response from email requests!
Website is easy to use!!
The list can go on for miles on why I choose Bear Tooth over everyone else...
Thanks
cj
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Testimonial by: Bill Williams of United States
Date added: 02/06/2012
Title: Fast Delivery
I ordered product on Friday night and received it Monday and I am located in Georgia half way across the country. This is my first order with Bear Tooth Woods and I just placed my second order. Outstanding service. I will be back many times.
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Testimonial by: HM
Date added: 01/29/2012
Title: No words
Ernie,
I have no words that haven't already been said.
I just wish ALL companies could be as efficient, prompt, and courteous with their orders as Bear Tooth Woods.
Maybe you could get a side job, teaching other companies your process. LOL
Will be ordering more in the near future.
Thank You Ernie
HM
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Testimonial by: Joel B. of Telford, TN
Date added: 01/23/2012
Title: Super Fast Shipping
This is my second time ordering and WOW. Great Product and Super fast shipping AGAIN. Thank you Ernie for the Great Customer Service you provide and the Little Surprise I found in the Box. I thank you and The American Legion Post 253 Thanks you. Anything we can get extra helps in the fundraising for the ROTC and Baseball team we Sponsor each year. Thanks again Ernie.
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Testimonial by: Richard Peterson of Sequim, WA
Date added: 12/15/2011
Title: A Color Explosion
I turned Color Explosion blank #26 yesterday. Turned like butter and looks awesome.
Wrapped it around a Black Ti/Platinum Hybrid Cigar.
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Testimonial by: Richard Peterson of Sequim, WA
Date added: 12/13/2011
Title: Awesome Blanks
I received my Color Explosion blanks yesterday and they look amazing. I can't wait to see what they look like turned.
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Testimonial by: Clint of AZ
Date added: 11/18/2011
Title: Hands down
Hands down best/fastest service I have received yet. 3 orders placed the same day at 3 different companies. There is another PenSupplyIdiots that shall remain nameless that takes at least a week if not more to get stuff to me. Worse if you order too close to 1 of the only 2 days they ship. My order from BTW showed up in only 3 days! My other order of some rather exotic wood also did not show up until day 9!!!! Hard enough trying to do the weekend warrior custom turning and have a real job as it is. Shouldn't have to worry about suppliers that don't care about you. This was also my first order with BTW and will definitely be back.
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Testimonial by: Harry Mathew of WV
Date added: 11/14/2011
Title: Dont get any better
First time buyer from Beartooth
and WONT be the last.
Shipping could'nt get any faster, 2 days.
Thanks Ernie
Harry
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Testimonial by: Richard Peterson of Sequim, WA
Date added: 11/09/2011
Title: A Great Pen Kit
Ernie, I just completed one of your 300 Winchester Mag kits and the kit is a winner. Love the fact that it is based on the Cigar kit.
I wrapped it in some Pacific Yew that I got from a local firewood cutter.
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Testimonial by: Joe Ruggiero of Philadelphia, PA
Date added: 11/04/2011
Title: Computer circuit board pen kit
This is a great looking pen when finished but beware! It chips very easily. I found that i was unable to do more than just "round" this blank up and then needed to use a lot
(1 full sheet cut into 1 inch strips) of 150 grit paper to take it down to its proper size. Once that was done, i used 240/320/400 all dry and started wet sanding with 240 down to about 1000. I finised with two coats of One Step. I'm not sure I'd do another but i must admit that it is a great looking pen and a real conversation starter.
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Testimonial by: Brad
Date added: 10/26/2011
Title: By Far the Best
Hi Ernie,
I've been meaning to send this email but things have been crazy and I kept forgetting. I just wanted to say that your service is by far the best I've ever come across. Many of the people I've dealt with are good to great but you even exceed them. Placing an order on Friday night and getting everything in perfect order on Tuesday (when Monday is a holiday) is beyond expectation. As such I felt I should respond. Too many times people only receive word when things are bad so I try and make it a point to respond when things are exceptional as well.
Thanks again,
Brad
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Testimonial by: Scotty of Streator, Illinois
Date added: 10/16/2011
Title: Extremely Helpful
If you have a question, just e-mail Ernic McFarlane. You will be surprised. It is refreshing to discover helpful people today! Great service and quick responses. Quickly becoming my #1 site for pen making supplies. I would definitly recommend this site. Give them a try.
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Testimonial by: Scott W. of Kansas
Date added: 10/08/2011
Title: Great A+ Service
Great on the fast shipping and communication when items will be shipped. Had to drop 3 of my suppliers due to the great service that they had went down hill. Will keep doing business with BEAR TOOTH WOODS. Thanks for the A+ service
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Testimonial by: curtis jackson of Arizona
Date added: 10/04/2011
Title: Beartooth Never Fails me!!
Thank You Ernie for the excellent service as usual! I can always count on you to save the day with your quick shipping and constant updates on what is going on with my order...
Now if your supplier could get you some Vail Rollerball pen kits, my world will seem much more complete :)
Thanks!!
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Testimonial by: josh martel of United States
Date added: 10/03/2011
Title: Very Impressed
This was my first time ordering from Bear Tooth Woods. I use several other pen supply companies but was looking for something new. Here at Bear Tooth Woods I found a great selection, fair prices and excellent service! Upon submitting my first online order, I immediately received a personal email from Ernie (not an automated response like the other companies). Then before I knew it my package had arrived lightning fast. Still not sure how Ernie did it but I'm telling you it was fast. The quality of the pen kits and blanks were top notch and the freebies were greatly appreciated! I WILL BE A REPEAT CUSTOMER!!! thanks Ernie keep up the good work. sincerely- josh martel
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Testimonial by: Chris in AR. of Arkansas
Date added: 09/30/2011
Title: The BEST Customer Service I've Experienced.
I'm new to this wonderful hobby of pen turning and very unfamiliar with all the tools needed and the lingo used. Ernie and the others at Bear Tooth Woods have gone to great lengths to help me understand and are THE BEST I've ever seen in ANY business at customer service as well as order fulfillment. You can just tell they enjoy what they do and genuinely like the customers who purchase from them.
There was a problem with one of my orders and Ernie called me and sent an email asking me how I wanted to handle it. This happened the same day I placed the order and NOT a week later when I was wondering where my order was! PLUS, he's kept me updated on the orders progress.
If you want GREAT service from QUALITY PEOPLE, give them a try!
I can promise that you WON'T be disappointed!!!!!
GREAT JOB BEAR TOOTH WOODS!
Please keep up the fantastic service!
Chris
Alma, Arkansas
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Testimonial by: Andrew Moyle of Leighton Buzzard, UK
Date added: 09/29/2011
Title: Superb Service
I have nothing but good things to say about Ernie and Bear Tooth Wood.
Over the past few years I have brilliant service by phone and E-mail.
Ernie is always happy to squeeze and extra item or two in a flat rate box to
keep the postage deal as good as possible for us poor old UK pen makers.
Keep up the good work and thanks.
Andrew
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Testimonial by: Rodney Franklin of Arlington Texas
Date added: 09/28/2011
Title: Great Service
Great service very fast shipment. great product. I order two pen blanks 1 was cancun and 1 was red tide ( my favorite). Both were very easy to work with, no problems at all. I love the two pens that I made, and so dose everyone I show them to. And I will be entering both pens in a contest this weekend. Thanks for your time.
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Testimonial by: Joel B. of Telford, TN
Date added: 09/26/2011
Title: Super Customer Service
I was out of Pen Sleeves and needed some for an up coming show. The place I get my pen supplies were out of stock and 1 week back-ordered not good. Googled pen sleeves and found Bear Tooth Woods with sleeves in-stock and they took Paypal big Plus for me. Ordered on Friday 9/23/2011 and Received on Monday 9/26/2011. That's fast shipping and the Sleeves were better Quality then the ones I use to order from my OLD PEN SUPPLIER. That's right Good prices and Super fast shipping makes Bear Tooth Woods Customer Service #1 in my book. I will look here first for the products I use. Thank you Bear Tooth for Fast shipping and Great Service.
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Testimonial by: Randy of Southern Indiana
Date added: 09/15/2011
Title: Superb Service with BTW!
Like a lot said there are a lot of stores or websites to purchase pen kits from. Without question BTW is superior to all. FAST service, fast shipment and should there be a problem fast resolve. Keep it up Ernie!
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Testimonial by: Victoria D. of 46979
Date added: 09/14/2011
Title: One of the best
I order from this site regularly and I always have great service. I always get speedy delivery and quality products. Definitely one of the best sites to order pen supplies off of. I love the variety of pen blanks especially. Keep up the great service!
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Testimonial by: Jed of Oregon
Date added: 09/13/2011
Title: Woodchuck is my #1 Tool
Hey Ernie,
I ordered your woodchuck as the M3 blanks were tearing up my regular tools and I was spending all my time sharpening.
Your woodchuck peeled the Damascus M3 blank like it was redwood…and with no apparent damage to the woodchuck carbide insert. I will be trying it on some trustone later this week.
I thought you might like to see the nice handle I made for it…it’s my number 1 tool now.
Thanks
Jed
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Testimonial by: Chris Dale from La Quinta, CA of La Quinta, Ca
Date added: 09/09/2011
Title: Outstanding Service
Well Ernie,
As others have said, "Outstanding Service". Very quick shipping and a 100% complete order. This was my first order from you and I have to say it will not be the last. Thanks again for your excellent product, service and care.
Chris
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Testimonial by: curtis jackson of Gilbert, AZ
Date added: 09/02/2011
Title: Your the best!!
Ernie,
Your customer service is above and beyond excellent. Quick response and helpful ideas on trouble shooting problems. Thank You for making Pen turning easy and less stresful!
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Testimonial by: Peter Underwood of Australia
Date added: 08/23/2011
Title: Fantastic
Ernie, thank you very much for the fantastic service and product you offer. You are a pleasure to deal with.
undies
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Testimonial by: Bobby of Louisiana
Date added: 08/16/2011
Title: Excellent Service
Ernie, thanks for the excellent and prompt service. This was my first order but definitely will not be my last. And thanks for the personal response on the order, that was appreciated.
Bobby
Louisiana
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Testimonial by: kenneth of Texas
Date added: 07/01/2011
Title: Outstanding
I had to make 3 orders to get everything i needed. Bear tooth (6.95 shipping), pen state(15.50) & woodcraft(12.95) And Guess who's shipment showed up first! And to top it off, Ernie hand wrote "Thanks for the business Kenneth" on my invoice: Plus i got a free pen blank! Thank you Ernie for your going to the Top of my order list!
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Testimonial by: PENDRYN MORGAN of England GB
Date added: 07/01/2011
Title: Good Old Fashioned Service
Have been dealing with beartooth woods for some years now,and can honestly say it is one of the best sites for-:reliability,promptness,and above all good old fashioned service.Ernie, very well done.
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Testimonial by: Wood Nymph Creative Artistry
Date added: 06/06/2011
Title: Personal Touches
Thank you Ernie. I absolutely love ordering from you. You are very quick to ship, your site is easy to navigate and use. But most of all, it is the personal touches that make your company. Keep up the great work.
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Testimonial by: BRENDA WITTE
Date added: 05/30/2011
Title: SPALTED WORMY BLANKS
I CANT BELIEVE THAT I HAVE SOMETHING NEGATIVE TO SAY TO YOU, ERNIE, BUT THE SPALTED WORMY MUTT BLANK WAS SO DIFFICULT TO WORK WITH. THE WOOD SEEMED LIKE IT WAS TOO OLD AND TOO BRITTLE. I HAD TO SHARPEN MY GOUGE EVERY 3-4 PASSES. I DID FINALLY GET IT TURNED, AND AM IN THE PROCESS OF PUTTING A CA GLUE FINISH ON IT. I WONT BUY ANOTHER ONE.
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Testimonial by: BRENDA WITTE of PASADENA
Date added: 05/23/2011
Title: FASTEST DELIVERY AROUND
I PLACED AN ORDER FROM YOU, ERNIE, AND FROM PENN STATE ON FRIDAY NITE. MY ORDER FROM YOU SHIPPED THE NEXT DAY AND I GOT IT TODAY, MONDAY. MY ORDER FROM PENN STATE STILL HAS NOT SHIPPED, AND PROBALY WONT FOR A FEW MORE DAYS. I WISH OTHER SITES WERE AS QUICK AS YOU ARE. AND, THOSE WOOD\ACRYLIC MUTT BLANKS ARE BEAUTIFUL. I CANT WAIT TO TURN THEM.
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Testimonial by: Richard Peterson of Sequim, WA
Date added: 05/08/2011
Title: Yew Burl
I thought I would post a picture of a Zen Rollerball that I turned from one of the Yew Burl blanks I received from you. The blanks are amazing.
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Testimonial by: Bob
Date added: 05/06/2011
Title: THE BEST SERVICE
Ernie, Just wanted to let you know that I received the kits today!!! Absolutely AWESOME service!!! Super fast on the shipping and I want to say a hearty thanks for the extra little goodies in there as well!!! I think AWESOME is a bit of an understatement as this has been THE BEST SERVICE I have ever received on any pen kit order that I have placed..... Thanks again!!!
R/ Bob
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Testimonial by: Larry Foose of Pennsylvania
Date added: 04/25/2011
Title: First Try with Tru-Stone
Just finished trying the tru-stone blank for the first time. I used the WildHorse Jasper to make a razor. Worked great but not on the first try. I made the first handle for the razor and it was fantastic (nice to finish, etc) however when I pressed the razor ends into the tubes, the blank cracked. What Now - Had to try again. Once again, it truned nicely and finished with a great luster. I decided to use a small round file to file the ends of the tube for the razor ends. I filed just enough to be able to almost push the razor ends on by hand. I then used epoxy glue on the ends just to make sure end pieces stay secure. End result, a beautiful razor. Picture attached.
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Testimonial by: DF
Date added: 04/25/2011
Title: Using the Pen Pro for Acrylics
Ernie,
I received my Woodchuck Pen Pro on Friday and could not wait to use it. The advertisement was so promising. I glued the handle to the tool and waited for it to dry. I glued up a couple of acrylic pen blanks and trimmed them and setup the lathe and was ready to go.
I started turning and could not believe how easy it was to turn acrylic. This has been a problem for me and I have fought it for a couple of years. I would be about done and it blow up and ruin everything. It would dig into the blank, chatter and be to deep. I had tried different speeds, tools and positioning of the tool bar.
All along I had the wrong tool. I am very satisfied with the results and will continue to use the Woodchuck Pen Pro.
Thank you,
DF
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Testimonial by: WoodMark Creations
Date added: 04/11/2011
Title: Thanks
Thanks so much for the exceptional service and beautiful pen blanks
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Testimonial by: James White of DMZ, South Korea
Date added: 04/06/2011
Title: THANKS!
Thanks for the yew burl I was suprised by the beauty of the wood. Now I just have to find a pen I want to put it on. Beautiful wood is rare, pen kits are plentiful. Thanks again.
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Testimonial by: Richard Peterson of rgpete@wavecable.com
Date added: 03/28/2011
Title: Awesome
Ernie, Fantastic service my box of Yew blanks came today and they are gorgeous.
Thanks, Dick.
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Testimonial by: Bill
Date added: 03/25/2011
Title: All is good
Heya Ernie,
Got my package today, all was good with it. I just wanted to say I am impressed not only with the speed you shipped it, but man can you pack a box!
Take care,
Bill
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Testimonial by: Tom Hale of Pickerington, Ohio
Date added: 03/13/2011
Title: Great supplier!
Absolutely top-notch products and top-notch service. Extremely fast shipping! Will get my acrylics here from now on.
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Testimonial by: Jeremy Dickson of Derry, NH
Date added: 03/10/2011
Title: WONDERFUL
Hi Ernie;
Thank you so much for your wonderful service that you provided me. The shipping for my El Grande Chrome Fountain Pen Kit was very quick. Even shipped on a SATURDAY I cant thank you enough. Your personal touch with emails to your customers and hand written thank you on the shipping label will surely keep me coming back for more. Thank you again.
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Testimonial by: Chris Jahraus MD of Chelsea, Alabama
Date added: 02/18/2011
Title: Exceptional!
Ernie -- I just got my first ever shipment from your store. The artistry of your unique custom pen blanks is really beyond words! These are sure to result in treasured keepsakes! Thanks -- I'm a customer of yours for good! -- Chris
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Testimonial by: Johnny Weeks of NE Alabama
Date added: 02/03/2011
Title: Great Service
This is the best and fastest service of anybody I've used. I placed an order on a Monday morning and it was at my house when I got home from work on Wednesday. Not only was it fast service he also gave me some free blanks. I've used maybe 8 -10 different vendors and Bear Tooth is the best.
Johnny Weeks
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Testimonial by: Deb of Mid-Michigan
Date added: 01/30/2011
Title: Fantastic
Fantastic!!!! Great color choices in both the Acrylic and Rhinoplastic. Super quick shipping. Wonderful selection of pen blanks, etc. Great prices on product too. Keep up the Fantastic work.
Your my #1 supplier for my projects.
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Testimonial by: Steve Breazeale of California
Date added: 01/24/2011
Title: fast service
Ernie ships faster than any other on-line store, even Amazon. I have made many on-line purchases and nobody can beat Ernie for fast and accurate shipment. The web site is also one of the easiest to navagate. The close up images are a huge help when picking out blanks. Keep up the good work Ernie.
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Testimonial by: Blue Pig Pens of Texas
Date added: 01/12/2011
Title: Great Service
Ernie is awesome! I am so impressed with his ability to get his products sent to me immediately. He is always very quick to respond and keeps you informed to the status of your order. Thanks
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Testimonial by: Steve Hackett of Australian Capital Territory, Australia
Date added: 12/29/2010
Title: Fantastic!! A grade service!
I have only just started using Bear Tooth Woods and for the 2 orders I placed I have been been exceedingly pleased with the service. Considering international postage times, the kits arrived in good time, any queries were quickly responded to and any concerns were confirmed before the order was filled. Overall an extremely pleasent experience. Prices are reasonable for the parts and the website is great to use. The mix and match deals are a dream and helps to keep costs down. I'm currently working out my next order. Thanks Ernie! I will upload photos later!
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Testimonial by: David of West central Indiana
Date added: 12/13/2010
Title: Personal Service
I found Bear Tooth Woods through a Google search for pen blanks and did I hit a pot of gold here, they have more blanks than all the others combined, when you order Ernie takes the time to do something extra he writes THANK YOU are your invoice, you dont see that very often in this day and age. His prices are reasonable and the shipping is some of fastest I've seen, he will be getting more of my business in the future.
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Testimonial by: Tom Dill of Roch. NY
Date added: 11/24/2010
Title: Coal Mine
You guys are great. I didn't think the order would be here this quickly. Thanks
My Grand daughter saw the "coal mine " blank that you sent and now she thinks I have been bad this year
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Testimonial by: BD of New York
Date added: 11/22/2010
Title: Way Better
Your pen stuff is way better than Penn State Industries. Kewl.
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Testimonial by: MM of South Africa
Date added: 11/11/2010
Title: World Record
Ernie
Many thanks again for the superb service. I placed a big order and it was ordered, packed and shipped within 4 hours......a WORLD RECORD!!!
Regards and have a great weak!
Mike
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Testimonial by: Brian Ashbrook of Indiana
Date added: 10/30/2010
Title: outstanding
I have ordered numerous pen kits,blanks and extra tubes from Ernie.Iam happy to say that Iam very pleased with the service that Ernie provides and the quick delivery,and yet to have a problem with any of my orders! keep up the outstanding service Ernie! Thanks Brian.
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Testimonial by: Rick of Palm Springs, ca
Date added: 10/03/2010
Title: Great as normal
Ernie, As normal you have delivered the best service and products! You always go the extra step to take care of you customers, With your help, serivce and products I've not only gotten my large order (500 cigar pens) out in time, but the same client is intrested in another order.. same amount but the razors. I'm also now in a gift shop. All of this was possible because of the unique and quality products you supply. and as I said the service can not be beat!
Thank you again,
Rick Sprague
president and founder of PS Enjoy LLC
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Testimonial by: MN
Date added: 09/25/2010
Title: You guys are the best
Ernie,
After doing business with you for over two years I still say you guys are the best, service is excellent, shipping is rocket fast, prices are more than fair and communication is outstanding, you even get back to me on Sundays. There is no better anywhere.
M N
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Testimonial by: craig lorence of Cedar Falls,Iowa
Date added: 09/17/2010
Title: Great Service
What great service from Ernie. Always happy with my order. Just all around great service. Really keeps you inform about your order.
And also like free blanks he tosses in on your order.
Thanks Ernie will always do business with you.
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Testimonial by: BW
Date added: 09/01/2010
Title: Superior Acrylic Blanks
Hi Ernie,
I was shocked when my order arrived yesterday with my mail. Everything is exactly as ordered plus a bonus blank. Thank you so much for getting it processed and shipped out quickly. It seems like the quality of your pen kits are superior to ones I have made in the past and the blanks are also top notch. I can't wait to turn them and expose their inner beauty. I am finished with buying inferior pen kits and brittle blanks that have cracked ends or arrived stuck together. I am glad I found you and I will definitely shop with you for my future needs. It was great doing business with you.
Thanks Again,
BW
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Testimonial by: DB
Date added: 08/16/2010
Title: Super Fast
Ernie,
Ordered Friday, shipped Saturday and received on Monday. Quality products and quick service. Doesn't get any better than that.
Thank You for the bonus pen blank also.
Yours,
DB
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Testimonial by: Kym Biebrick of Perth Australia
Date added: 08/15/2010
Title: Continual Updates
I am glad that someone takes the time to keep even small customers like myself up to date with new products, special offers and general information regarding the products.
I have been purchasing goods for the last few years and will continue to do so due to the quality of them.
Whilst pen making is only a hobby for me my friends also appreciate the new styles and designs that I am able to produce as a result of being kept up to date with what is available.
Should I ever venture overseas this would be one of the first places I would like to visit.
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Testimonial by: JA
Date added: 08/06/2010
Title: Efficient & Prompt
Ernie:
Just wanted to let you know.... I order from several different companies that sell pen making items, and you are the most efficient and the most prompt. I appreciate it! Thanks for being so professional.
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Testimonial by: MB
Date added: 07/26/2010
Title: Excellent and Prompt Service
Hi Ernie
Just to let you know I have received today my first order of pen kits and blanks.
Thank you very much for your excellent and prompt service, and will look forward to placing further orders with you in the near future.
Thanking you once again,
Kindest regards
Mal
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Testimonial by: Keir of Australia
Date added: 07/13/2010
Title: A great reputation for a reason
Being in Australia means that many of the supplies I need for penturning have to be imported, as we have limited suppliers locally. I starting ordering from Ernie based on his reputation within the penturning community, and I must say I'm glad I did. I understand now why he is a well respected part of this group. Well done Ernie!
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Testimonial by: Glenn Valkenburg of NJ
Date added: 07/13/2010
Title: Many Thanks
Ernie,
Your selection, prompt delivery, price, personal service, and extras are what keep me coming back. My business is just getting off the ground and your special touch is being modeled after.
Thanks,
-Glenn
valkenpens.com
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Testimonial by: Mark of Houston, Tx.
Date added: 07/12/2010
Title: As Good as it Gets
I have to make a comment. I received my first order today (Monday). I placed the order on Friday. How it got here so fast, over the weekend, I can't even imagine! I work for a national, retail woodworkers store that begins with R. We sell pen kits, blanks, tools, supplies, etc. We have pen turning classes. I come into contact with pen turners on a daily basis, novice and experienced alike. From what I received today, I can tell you we have no acrylic blanks that compare to Beartooth! I've never seen such beautiful blanks and I haven't even turned them yet! While I will still buy our products for everyday pens(after all, I get a discount), I will definitely come to Beartooth when I need that" something special." Beartooth has a great selection of stuff we don't sell. My manager is a big (HUGE) fan of Beartooth and now I am too. Not only will I continue to buy from Beartooth, I will firmly endorse them to all my customers and students. Keep up the excellence! It's rare these days.
Thanks!
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Testimonial by: Loren Carter of Chicago
Date added: 07/11/2010
Title: Great Mutt Pen Blanks
I cannot say enough about the great Amalgam-Mutt Pen Blanks.... They turn easily and look great at completion. They grab the attention of all around me. I showed one individual the pen I just made and sold two within 5 minutes.... thank Ernie.
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Testimonial by: Joseph Willis of Essex United Kingdom
Date added: 06/17/2010
Title: Great Service as always
Ernie,
thanks once again for your excellent service and products, I cannot believe the speed of delivery all the way across the pond here in the UK!!!
thank you for the great products and service that is second to none.
buy in confidence from Beartoothwoods as they deal in great products, great service at great speed - all equalling great value.
now off to the workshop for some more play
all the best
Joe
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Testimonial by: Jim Marsh of Laredo MO
Date added: 06/14/2010
Title: Ernie does it again
I have been ordering from BTW for a few months now, starting with close-out blanks to build my inventory. I just had to have more. With Ernie's inventory, this was so easy. I have a nice selection, and keep adding more. I had a corporate order from the company i work for. They were to be presentation pen for corporate plant managers around the world. We make dairy production equipment, and have mfg. plants in 22 countries. Thanks to Ernie's fast service, I made my deadline with ease. I placed my order on Sat. morning, and it was waiting for me on Mon. Bear Tooth Woods is the best. I have had problems with every company east of the Mississippi River I have ordered from. I don't know what that means, but I know where the customer is important, and will continue to put my reputation in Ernie's hands when it comes my inventory. Thanks again Jim Marsh.
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Testimonial by: RB
Date added: 06/09/2010
Title: Impressed
Ernie, just wanted to say how impressed I was with the last order I received from you, quick, accurate and a good product.
Thanks for the great job, well done!!
RB
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Testimonial by: Bill
Date added: 06/01/2010
Title: Focusing on Customer Service
Ernie,
Just some positive feedback....
I spent over 30 years in banking, especially focusing on customer service. Although I've been retired over 10 years, I can easily spot someone who's doing it right with their customers. You, my friend, will continue to do very well in your business because of those 'little extras' you do with you customers. Answering quickly, one-on-one approach, quick delivery, good competitive pricing, etc, etc, etc....
This is one customer who appreciates what you're doing.
Thanks, Ernie, keep it up!!
Bill
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Testimonial by: William Wodrich of Huson, MT
Date added: 05/22/2010
Title: Mr.
Ernie,
A great experience doing business with you! Fast service and complete and thorough packaging. I couldn't believe how quickly it all arrived; I'm still amazed that you answer your e-mail questions on Sundays!
Thanks again!
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Testimonial by: David J of SC
Date added: 05/19/2010
Title: Great Service
Ernie, I would like to drop you a line to say thank you for your service. It is outstanding, In this world that has forgot how to treat a customer and good old fashioned respect. Your company shines above millions. I'm a new customer, and was quite impressed your service By doing a small thing like you did that, shows there are still business's that care. Once again thank you for operating a business based on true customer service. Sincerly, David J
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Testimonial by: Ryan C. Mahoney of San Bruno, Ca
Date added: 05/17/2010
Title: Always Perfect
Great products, great prices, great service, and a great guy. Lots of great acrylics
and lots of optional finishes on common pen styles. I've made some great looking pens
thanks to Ernie.
Thanks Ernie.
Ryan
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Testimonial by: Mark Taylor of Michigan
Date added: 04/23/2010
Title: faithful customer
You can't find a better place to order from than Ernie (bear tooth wood). The best prices and the fastest service. My craft shows have been a fantastic, thanks to BEAR TOOTH WOOD !!!
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Testimonial by: From a customer's email
Date added: 03/30/2010
Title: Preferred Supplier
Hello Ernie,
I must say that your customer service is well above others in your field of business.
Your fast action and shipment just placed you in my Preferred Supplier folder. I will continue to order from you
Thanks
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Testimonial by: Don Nicholas (Nick) of Lakewood, WA
Date added: 03/27/2010
Title: Fantastic service
Each and every time I order from Ernie, I am completly satisfied with his friendly and fast service. Ernie is a pleasure to deal with.
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Testimonial by: KJ of Chicago Area
Date added: 03/24/2010
Title: Great Service & Attention
Wanted to say thank you for your great site, selection, communciation and follow-up. Great selection of quality pen and project kits and tooling, competative prices, quick and friendly communication and reasonable shipping costs. Could not ask for more. Thanks Again.
KJ
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Testimonial by: Lee G of Illinois
Date added: 03/13/2010
Title: simply awesome
I have ordered from Ernie for many years. Always awesome service. Quick response time with any Q's. We all have many choices to order pen making supplies from. Bear Tooth has them all beat. Once in a while I will try to shop around to get better prices or selection. I always end up spending my $ here. It makes the most sense. I had one very minor problem with an order a few years ago and the problem was resoved immediately and with NO hassle. Keep growing Ernie!!!!!
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Testimonial by: From a customer's email
Date added: 03/01/2010
Title: Looking Forward to many more orders
I received my order yesterday and just wanted to thank you for your prompt and excellent service. It is a pleasure doing business with you. Thanks also for the freebie. You had sent one on my last order and I tried it and was very happy with the results, so I ordered a couple this time. Looking forward to many more orders in the future.
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Testimonial by: From a customer's email
Date added: 02/17/2010
Title: Great customer service
Thank you very much for the fast response. The level of customer service you display is something I will be striving for as I start my own business.
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Testimonial by: From a customer's email
Date added: 02/04/2010
Title: I'll be back
I've ordered from you several times and each and every time the order is perfect, packed well and gets here quickly.
Thanks for your great service and you can expect me to keep on ordering from you in the future.
TD
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Testimonial by: C.J. Kowalski of Michigan
Date added: 02/03/2010
Title: Great, Unique Pen Blanks
Ernie, thanks for another set of fine blanks !! excellent quality and very unique. Your service is outstanding.. Looking forward to more business with you in the future..
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Testimonial by: From a customer's email
Date added: 02/01/2010
Title: Another repeat customer
Received my products, thank you!! And thank you for your personal service. When ordering anything from the U.S I tend to look at the shipping costs, but with your much appreciated customer service you have gained another repeat customer!!
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Testimonial by: From a customer's email
Date added: 01/22/2010
Title: Over Deliver
I just wanted to write a quick note to say thanks. I've placed a couple orders with you and have been very satisfied. In fact, I would be remiss if I said the service and product was anything short of exceptional. The business motto of "under promise and over deliver" seems to the way of business for Bear Tooth Woods. In a world where customer service seems to be a thing of the past most of the suppliers of wood turning products seem to be an exception to this trend and Bear Tooth leads the crowd in this regard. Keep up the good work. - J.C.
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Testimonial by: BRENDA W of HOUSTON,TEXAS
Date added: 01/17/2010
Title: ANSWERS MY QUESTIONS
I AM A BEGINNER PEN MAKER AND HAVE LOTS OF QUESTIONS. ERNIE HAS BEEN SO GRACIOUS AND QUICK TO ANSWER THEM FOR ME. PLUS, I LOVE ALL THE ITEMS I RECEIVED. AND, GOT THEM QUICKLY. THANKS, ERNIE. YOU HAVE A CUSTOMER FOR LIFE. BRENDA W
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Testimonial by: From a customer's email
Date added: 01/05/2010
Title: Great Blanks
Hi Ernie,
I just wanted to thank you for the fast delivery of my order and to say WOW, these are beautiful blanks!!!!!
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Testimonial by: James Moreland of Southern Oregon
Date added: 01/05/2010
Title: Great Customer Service
I've been purchasing pen supplies from Bear Tooth Woods now for over a year. My very first experience with Ernie sold me on this Company's customer service. Ernie has always, and very quickly, answered every one of my questions.
Thanks for all your help Ernie!
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Testimonial by: Donald Frensdorff of Gardnerville, Nevada
Date added: 01/05/2010
Title: Unbelievable Service!
Unbelievable service in a day and age of cutbacks, and technology takeover. I placed an order and it was in the mail the next day, with a personal email that the order had been filled and the package was on the way. If you haven't yet done business with Bear Tooth Woods, I suggest you give them a try, you will not be disappointed.
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Testimonial by: JS
Date added: 01/02/2010
Title: Old fashioned respect
Ernie, I would like to drop you a line to say thank you. Your service is outstanding, In a world that has forgotten customer service and good old fashioned respect. Your company shines above millions of business's that forgot how to treat a customer. I'm a new customer, and was quite impressed with the amount of attention you show, when I opened the package and found a hand signed packing slip, I almost passed out. By doing a small thing like that, shows there are still business's that care. Once again thank you for operating a business based on true customer service.
Sincerly, JLS Jr.
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Testimonial by: John Smith of Pasadena,Tx
Date added: 12/15/2009
Title: WOW!!!
I just got my second order in the mail today and all I can say is WOW!!! Thanks for the fast service and unmatched quality.
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Testimonial by: Gordon Morrison of Prattville, AL
Date added: 11/07/2009
Title: Quick replies
I had e-mailed Ernie asking him about a discontinued pen blank, "American Confetti". Even though I sent the e-mail late on a Friday night, Ernie replied back within the hour. He checked his stock and even looked through his personal stash. While he wasn't able to find the blank, he gave me some excellent suggestions. As many of the others here have commented, Beartooth Woods has super service, great selection, and wonderful prices! Ernie sets the standard.
Gordon
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Testimonial by: Susan B. of Florida
Date added: 10/13/2009
Title: Very Impressed
I recently received my first order from
Bear Tooth Woods. I am very impressed. I received my order in two days from Colorado. It was complete and correct. So receipt of the items was A-1 in a timely manner.
I often try a few of a number of different items to test for quality before placing a large order. I am delighted with the blanks I received.
The colors are exactly what I want, different, vibrant, and they finish brilliantly. Bravo!
Great service. Excellent product.
I will be ordering again from Bear Tooth Woods very soon.
Thank you.
Susan B.
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Testimonial by: J. Crowell of Baton Rouge Louisiana
Date added: 10/07/2009
Title: How do you guys do it?
I will keep it short....I am in Louisiana....Bear Tooth Woods is in Colorado....I order on Friday (10/02/09).....My order is at my door on Monday (10/05/09).....AMAZING!!....Thanks!!!
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Testimonial by: Bill Cherry of Saratoga, New York
Date added: 09/04/2009
Title: Great experience!!
I don't often do this, but I had to write and comment on my experiences with Bear Tooth Woods. From the easy-to-use website, to fast shipping, the claim of "World-Class Customer Service" is understated. I do a lot of business via the internet, and my experiences with Bear Tooth Woods have been exemplary - awesome - in fact. I placed my last order on Wednesday morning, and it was delivered to my door on Friday morning! I will continue to order, and have already begun to tell all the folks at my turning club about my great experiences.
By the way, the acrylic blanks that I received are without a doubt the best quality and color I have ever used - or seen, for that matter.
It is a pleasure doing business with Bear Tooth Woods!
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Testimonial by: Mark Ligget of Scotland, United Kingdom
Date added: 07/06/2009
Title: Candy store
I just want to say that the service I have received from Ernie & Robin over the years has been excellent, when I need to order penturning supplies I come onto Bear Tooth Woods and I feel like a kid in a candy store, there is so many goodies to pick through and the constant stream of new products makes sure that I will never get bored. Keep up the great work!
Best Wishes
Mark
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Testimonial by: JIm Allen of Meridian Idaho
Date added: 06/15/2009
Title: Bear Tooth Woods Rock!
There are lots on "online" choices for pen parts and kits. But I prefer to order form Bear Tooth... I always receive my order quickly and complete.
Thanks for your hardwork
Jim Allen
integrityav.com
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Testimonial by: Garrett Nanninga of Northern Virginia
Date added: 05/22/2009
Title: Visiting this website can be dangerous!
The problem with Ernie's site is that you NEVER get away with just the things you came here to order!!! It is like going to the Home Improvement store: run in for some silicone caulk and end up spending $150.00. Same thing happens to me at Bear Tooth! This is always the first site I visit when it comes time to order supplies. He may not have everything I need, and I freely admit that I visit other sites on occasion, but only because I can't get what I need from Bear Tooth! Others have already talked about the quality and selection, but the primary reason I keep coming back is the incredible customer service Ernie provides! I know I'm far from being one of his major customers, but each time I deal with Bear Tooth, Ernie treats me like the most important customer he has. Orders are always processed quickly and accurately. On occasion I've had unusual "needs" and Ernie has always gone out of his way to help meet those needs if at all possible. I recommend him often; I even recommended his website to an employee of the local Woodcraft store who was having problems finding something I knew Ernie stocked!! Thanks Ernie!
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Testimonial by: Jody of Minneapolis
Date added: 05/20/2009
Title: Fantastic Blanks
I've been a customer of Ernie's for a long time, and have watched his business grow. He always has the best materials, at great prices, and gives good advice, too. I really appreciate the photos so that you can see what you are buying, and often see what it will look like turned, and the fact that you can get everything from start-to-finish here, from kits and mandrels, to really exotic fantastic blanks. I find things with him that I could not get anywhere else, and I have recommended him enthusiastically to friends and family. It's just the best place to find practically everything for turning pens!
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Testimonial by: William Young of Wynndel, BC, Canada
Date added: 05/19/2009
Title: Excellent Site
I have found Beartooth Woods to have the finest quality pen kits and supplies available. I have had a few dissapointments on a couple sites with lower priceed "copies" of Berea and some other brand name kits but I have never had a dissapointment with the Genuine Berea kits that Ernie sells on this site. I believe Berea kits are the best value for the money.
I also appreciate the fast service and minimum postal rates when placing an order in this site.
I was pleased to find out that Ernie recently started stocking Berea project kits like bottle stoppers and key rings etc .
This is one of the Presentation Gold Titanium stopper kits I got from Ernie and the quality of the hardware is the best I have ever seen.
William Young.
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Testimonial by: Pat Allen of NC
Date added: 05/19/2009
Title: I spend too much
I love this place! I've asked Ernie tons of questions about products, his and in general. I've always gotten good advice I could trust, even when he's sent me to other vendors. He's always welcomed me back...and I've always come back.
I've shopped other places and still do for some things, but I buy my staple pen kits here. I didn't used to, but Ernie's prices can't be beat. Today I'm buying stock for me new website. I'll come back again and again.
Yeah, I do spend too much. He's ALWAYS got the pens I want ON SALE and there's no way I can pass up saving money. THANKS, Ernie. I like increasing my profit margin without raising my prices. My customers would thank you, too...if they knew.
Love and Light
Pat
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Testimonial by: Rick Sprague, President of PS Enjoy of Palm Springs CA
Date added: 05/15/2009
Title: Great product and even better service
The products I've gotten thru Bear Tooth Woods have always been top quality; the colors in the blanks are crisp, clear and consistent. and the pen kits a pleasure to use, they always seem to go together with no problem.
I recently ordered a large number of blanks and Ernie went out of his way to make sure they all were the same color and clarity.
I have never been disappointed with any purchase, actually I've been surprised (in a good way) with the quality, service, and of course the product.
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Testimonial by: Gary Slater of St. Joseph, IL
Date added: 04/30/2009
Title: Great to do business with!
Earnie is quick with your orders, has great prices and is all around great to do business with. Thanks Ernie!
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Amalgam-Mutt Large Blanks
